Sackenia N. Reid
Hampton,GA
Summary
Detail-oriented professional completing Board-approved Water and Wastewater Operator Training at Southern Crescent Technical College, seeking an entry-level Water or Wastewater Operator/Trainee position. This role offers an invaluable opportunity to gain hands-on experience, develop essential technical skills, and progress toward Georgia Class III certification. Recognized for strong problem-solving abilities, meticulous attention to detail, and exceptional teamwork in diverse environments. Committed to contributing effectively to a team while ensuring compliance with industry standards and best practices. A background in healthcare management enhances the capacity to maintain high levels of organization and precision in all tasks, complemented by proficiency in administrative services that fosters collaboration.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Paint & Millwork Specialist
Home Depot
Lovejoy, GA
01.2021 - Current
- Provided excellent customer service while mixing products and advising on specifications
- Maintained inventory, organized materials, and supported operations
- Utilized Microsoft Excel and other software to manage orders, track quotes, and maintain accurate records
- Provided expert paint-mixing and color-matching services for 500+ customers weekly, ensuring high customer satisfaction.
Managed inventory and organized materials for a department handling over 200 products, reducing restocking errors by 15%.
Processed 30–40 orders per week using Microsoft Excel and in-store software, maintaining 100% accuracy in quotes and orders.
Assisted homeowners and contractors in product selection, contributing to a 10% increase in monthly sales for the millwork department.
Lounge Hostess/Greeter
VIP Attractions
Montego Bay, Jamaica
01.2013 - 01.2020
- Assisted guests with disabilities and ensured outstanding customer service
- Prepared and organized event supplies, maintained safety standards, and supported operations
- Greeted and assisted approximately 100+ guests per night, maintaining high service standards and positive guest feedback.
Prepared and stocked supplies for 10+ events per month, reducing setup time by 20%.
Managed approximately 30 incoming calls, emails, and guest requests per shift, ensuring timely responses and zero complaints.
Aviation Security
MBJ International Airport
Montego Bay, Jamaica
01.2008 - 01.2013
- Monitored and maintained the security of airport premises, ensuring compliance with aviation regulations and safety protocols.
- Screened passengers, luggage, and cargo for prohibited items, processing 100+ passengers per shift.
- Responded to security incidents and emergencies promptly, collaborating with airport authorities and law enforcement.
- Maintained accurate records of daily security operations, inspections, and incident reports.
- Regularly updated knowledge on aviation security regulations and guidelines to maintain optimal performance in the role.
- Enhanced aviation security by conducting covert surveillance and detection of potential threats on domestic and international flights.
Education
Certificate in Water Quality Technician - Water And Wastewater Operator
Southern Crescent Technical College
Griffin, GA12-2023
Bachelor of Science - Healthcare Management
Georgia Military College
Milledgeville, GA12-2026
Associate of Science - Healthcare Management
Southern Crescent Technical College
Griffin, GA05-2026
High School Diploma -
Scholaro
Chicago, IL01-2015
Skills
- Microsoft Office Suite: Word, Excel, Outlook, PowerPoint
- Proficient in client relations
- Water and wastewater treatment fundamentals
- Operator Math: Flow calculations, chlorine dosage, detention time, tank volumes, surface loading
- Regulatory compliance knowledge
- Data entry proficiency
- Detail-oriented
- Safety-focused
- Organizing tasks for operational efficiency
- Strong performance skills
- Quote preparation
- Deadline adherence
- Teamwork and collaboration
- Organizational skills
- Task prioritization
- Excellent communication
Certification
- Board-approved Water/Wastewater Operator Training (In Progress, Southern Crescent Technical College)
- Georgia Driver’s License – Active
- OSHA/Safety Training (if applicable)
Timeline
Paint & Millwork Specialist
Home Depot
01.2021 - Current
Lounge Hostess/Greeter
VIP Attractions
01.2013 - 01.2020
Aviation Security
MBJ International Airport
01.2008 - 01.2013
Certificate in Water Quality Technician - Water And Wastewater Operator
Southern Crescent Technical College
Bachelor of Science - Healthcare Management
Georgia Military College
Associate of Science - Healthcare Management
Southern Crescent Technical College
High School Diploma -
Scholaro