Hi, I’m
Sadaria Seacat
REIDSVILLE,NC
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Focused on resolving issues and maintaining customer loyalty. Strong critical thinking skills with a methodical approach. Excellent time management and problem-solving skills.
Overview
15
years of professional experience
Work History
South Sea Rattan Collections
Account Specialist / Ecommerce Specialist
03.2017 - Current
Job overview
- Maintain the highest level of account organization.
- Extreme vigilance over all product inventory, aswell as maintaining a detailed spreadsheet for reference.
- Set up new customer accounts and updated existing profiles with latest information.
- Built strong relationships with clients, vendors and stakeholders for loyal, profitable accounts.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Completed routine and complex account updates to resolve problems.
- Negotiated contract terms and conditions for productive customer and supplier accounts.
- Obtained pricing deals, negotiated contracts, and solidified beneficial agreements.
- Performed effectively in self-directed work environment, managing day-to-day operations and decisions.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Kept detailed records of daily activities through online customer database.
- Collaborated with managers to provide customer feedback and recommend operational changes to meet emerging trends.
- Maintained current knowledge of evolving changes in marketplace.
- Recorded accurate and efficient records in customer database.
MEDI USA
Customer Service Representative
05.2014 - 02.2017
Job overview
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Cato Fashions
Floor Manager
09.2008 - 05.2014
Job overview
- Managed team of employees to maintain smooth-running operations of shop floor.
- Managed store inventory and stock levels to maintain availability of products.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Performed closing procedures 5 times weekly by balancing cash drawers and reconciling credit card transactions.
Education
Reidsville High SchoolReidsville, NC
High School Diploma
06.2009
Skills
- Attention to detail
- Highly organized
- Data entry
- Daily Ledgers
- Special Projects
- Revenue Quotas
- Excellent Nonverbal Communication Skills
- Clerical Support
- Confidential Records Management
- Documentation Skills
- Account Updating
- Management Support
- Microsoft Office
- Billing Resolutions
- Issue Investigation
- Document Management
- Maintaining Privacy
- Due Diligence
- Recordkeeping Ability
- Customer Relationship Development
- Business Development
- Research Proficiency
- Quality Standards Adherence
- Account Administration
- Professional Relationships
- Data Classification
- Inquiry Requests
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Account Specialist / Ecommerce Specialist
South Sea Rattan Collections
03.2017 - Current
Customer Service Representative
MEDI USA
05.2014 - 02.2017
Floor Manager
Cato Fashions
09.2008 - 05.2014
Reidsville High School
High School Diploma
Similar Profiles
Nicholas DalyNicholas Daly
Customer Service Staff Member at Publix Super Market at Sea Shell CollectionsCustomer Service Staff Member at Publix Super Market at Sea Shell Collections
Gracen CabinessGracen Cabiness
Metadata Assistant and Project Manager at Digtial Collections, University Of South CarolinaMetadata Assistant and Project Manager at Digtial Collections, University Of South Carolina
Kasie BrooksKasie Brooks
Campus Manager at South By SeaCampus Manager at South By Sea
Jenifer LovelaceJenifer Lovelace
Meter Reader at City Of ReidsvilleMeter Reader at City Of Reidsville
Michael KallamMichael Kallam
Business Tax Accountant at Susan V Kallam CPABusiness Tax Accountant at Susan V Kallam CPA