Sade Brown
Philadelphia,PA
Summary
Proven expertise in maintaining high standards of cleanliness and sanitation, honed at the Hospital of the University of Pennsylvania, ensures environments are safe and welcoming. Skilled in document verification and customer service, I excel in fast-paced settings, enhancing client satisfaction and operational efficiency. Demonstrated ability to adapt and thrive, achieving significant improvements in patient and customer experiences.
Overview
9
9
years of professional experience
Work History
Environmental Services Housekeeper
Hospital Of The University Of Pennsylvania
Philadelphia, PA
05.2019 - Current
- Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
- Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Contributed to positive patient experiences by maintaining clean, orderly, and welcoming environments throughout the facility.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
Auto-title-clerk
Car Vision
Philadelphia, PA
05.2023 - 05.2024
- Entered title and vehicle information into database.
- Managed high-volume workload while maintaining strict attention to detail in verifying ownership documents and registration forms.
- Communicated with customers to resolve common title issues.
- Prepared tax and title documents to submit legal transfer work to DMV.
- Handled cash and credit card payments accurately.
- Performed data entry and other administrative tasks to keep records and files organized and accurate.
- Expedited the title transfer process, closely monitoring timelines and proactively addressing any potential delays.
- Coordinated efforts between sales staff, finance managers, and DMV offices to provide clients with prompt service regarding their vehicle titles.
- Received and processed paperwork for titles, new license plates, and renewals.
- Enhanced customer satisfaction by providing timely and accurate title information for vehicle transactions.
- Calculated and remitted state sales tax, service, and other charges.
Home Health Aide
Samaritan At Last
Philadelphia, PA
06.2015 - 06.2021
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
Education
Diploma -
South Philadelphia High School
Philadelphia, PA06.2009
Skills
- Cleaning and sanitizing
- Cleaning techniques
- Cleaning and sanitation
- Sanitation Procedures
- Title processing
- Filing systems
- Document Verification
- Vehicle Registration
- Customer Service
Timeline
Auto-title-clerk
Car Vision
05.2023 - 05.2024
Environmental Services Housekeeper
Hospital Of The University Of Pennsylvania
05.2019 - Current
Home Health Aide
Samaritan At Last
06.2015 - 06.2021
Diploma -
South Philadelphia High School