Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Office Manager
COMMUNITY 1ST TAX SOLUTIONS
Los Angeles, CA
01.2022 - Current
Provided training to new hires on office policies and procedures.
Developed and implemented office policies and procedures.
Managed, scheduled and coordinated office functions and activities for employees.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Used judgment and initiative in handling confidential matters and requests.
Tax Preparer
GP ANGELS LA
Los Angeles, CA
01.2019 - 04.2020
Prepared and reviewed tax returns for individuals, partnerships, corporations and trusts.
Identified potential deductions to minimize clients' tax liabilities.
Communicated with federal and state tax agencies to obtain best resolution for clients.
Liaised between clients and tax authorities such as IRS representatives.
Maintained accurate records of all client transactions and filings.
Clerk
BELIZE TAX SERVICE
BELIZE
04.2015 - 12.2018
Answered phones in a courteous manner while providing excellent customer service.
Operated cash register to process cash, check, and credit card transactions.
Scanned documents into digital formats ensuring accuracy of content.
Invoice tax refund.
Education
High School Diploma -
EDWARD P YORKE HIGH SCHOOL
BELIZE CITY
06-2009
Skills
Office Management
Relationship Building
Customer Relations
Certification
Real Estate Certificate
Certificate of Completion Basic Federal And State Tax