Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sade Grant

NEWYORK,NY

Overview

7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

National Grid Billing Agent- Remote

Transworld Systems Inc.
, Indiana
06.2025 - 02.2026
  • Processed customer billing inquiries for accuracy and clarity.
  • Coordinated payment arrangements with clients to ensure timely collections.
  • Reviewed account statements to identify discrepancies and resolve issues.
  • Collaborated with team members to improve billing procedures and workflows.
  • Added current information to accounts, including demographic, personal, and payment details.

Front End Cashier

CVS Pharmacy
Brooklyn, New York
10.2020 - 09.2022
  • Processed customer transactions efficiently at the register.
  • Assisted customers with product inquiries and recommendations.
  • Managed cash drawer and balanced daily receipts accurately.

Customer Service Representative

Walgreens
Staten Island, New York
09.2018 - 10.2020
  • Assisted customers with product inquiries and selections.
  • Resolved customer complaints through effective communication.
  • Processed transactions accurately using point-of-sale systems.

Education

Bachelor of Science - Business Administration And Management

Monroe University
Bronx, NY
09.2023 - 05.2026

Associate of Applied Science - Business Administration

Monroe University
Bronx, NY
09.2023 - 06.2025

Skills

  • Customer service
  • Billing procedures
  • Payment processing
  • Data analysis
  • Microsoft Excel
  • Microsoft Word
  • Billing software
  • Data entry proficiency

Certification

NSLS- LEADERSHIP AWARD

MONROE UNIVERSITY- Outstanding Academic Achievement Award (2024)

MONROE UNIVERSITY- Outstanding Academic Achievement Award (2025)

Timeline

National Grid Billing Agent- Remote

Transworld Systems Inc.
06.2025 - 02.2026

Bachelor of Science - Business Administration And Management

Monroe University
09.2023 - 05.2026

Associate of Applied Science - Business Administration

Monroe University
09.2023 - 06.2025

Front End Cashier

CVS Pharmacy
10.2020 - 09.2022

Customer Service Representative

Walgreens
09.2018 - 10.2020
Sade Grant