Sade Grant
NEWYORK,NY
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
National Grid Billing Agent- Remote
Transworld Systems Inc.
, Indiana
2025.06 - 2026.02
- Processed customer billing inquiries for accuracy and clarity.
- Coordinated payment arrangements with clients to ensure timely collections.
- Reviewed account statements to identify discrepancies and resolve issues.
- Collaborated with team members to improve billing procedures and workflows.
- Added current information to accounts, including demographic, personal, and payment details.
Front End Cashier
CVS Pharmacy
Brooklyn, New York
2020.10 - 2022.09
- Processed customer transactions efficiently at the register.
- Assisted customers with product inquiries and recommendations.
- Managed cash drawer and balanced daily receipts accurately.
Customer Service Representative
Walgreens
Staten Island, New York
2018.09 - 2020.10
- Assisted customers with product inquiries and selections.
- Resolved customer complaints through effective communication.
- Processed transactions accurately using point-of-sale systems.
Education
Bachelor of Science - Business Administration And Management
Monroe University
Bronx, NY 2023.09 - 2026.05
Associate of Applied Science - Business Administration
Monroe University
Bronx, NY 2023.09 - 2025.06
Skills
- Customer service
- Billing procedures
- Payment processing
- Data analysis
- Microsoft Excel
- Microsoft Word
- Billing software
- Data entry proficiency
Certification
NSLS- LEADERSHIP AWARD
MONROE UNIVERSITY- Outstanding Academic Achievement Award (2024)
MONROE UNIVERSITY- Outstanding Academic Achievement Award (2025)
Timeline
National Grid Billing Agent- Remote
Transworld Systems Inc.
2025.06 - 2026.02
Bachelor of Science - Business Administration And Management
Monroe University
2023.09 - 2026.05
Associate of Applied Science - Business Administration
Monroe University
2023.09 - 2025.06
Front End Cashier
CVS Pharmacy
2020.10 - 2022.09
Customer Service Representative
Walgreens
2018.09 - 2020.10