Sade Manning
Newark,NJ
Summary
Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work History
Security Officer
Garda World Security
Union, New Jersey
09.2024 - 04.2026
- Conducted patrols of commercial premises to proactively prevent and detect signs of intrusion.
- • Ensured the security of doors, windows, and gates to maintain a safe environment.
- • Monitored and authorized the entrance and departure of tenants and visitors, maintaining strict security protocols.
- • Utilized advanced security cameras to monitor premises and promptly address any security concerns.
- • Maintained detailed daily reports documenting activities, irregularities, equipment status, property damage, theft incidents, presence of unauthorized individuals, and any unusual occurrences.
Medical Office Assistant (Temp)
University Hospital and Medical Center
Newark, NJ
05.2025 - 09.2025
- Greeting patients, scheduling appointments, and managing patient inquiries Maintaining and updating patient medical records, both physical and electronic.Handling insurance claims, processing payments, and preparing patient bills.Managing office supplies, maintaining a tidy and organized workspace, and ensuring smooth daily operations. Understanding and using medical terminology accurately in written and spoken
Client Service Representative
Affiliated Healthcare Management Group, LLC
Bloomfield, NJ
10.2023 - 02.2025
- Managed the gathering of information to prepare claims, submission of claims, and follow-up with insurance companies.
- Possess expertise in mental health and medical billing/collection practices, as well as proficiency in basic medical coding and third-party operating procedures.
- Utilized Epic EHR extensively for BROOKDALE HOSPITAL to streamline operations and ensure compliance with industry standards.
- Client Service Representative (Brookdale Hospital EPIC EHR and Carepoint NJ Hospitals)
Medical Billing Specialist
Neuro Institute
Hackensack, NJ
07.2023 - 09.2023
- Managed claim denials from insurance companies, initiated contact to address unpaid claims, and corrected and resubmits claims to payers.
- Conducted ongoing reviews of aging reports to identify reasons for unpaid claims and ensured timely posting of payments.
- Resolved patient billing inquiries and performed collection actions through proactive communication with insurance providers and patients, enhancing customer satisfaction.
- Resolved patient billing inquiries and performed collection actions, including initiative-taking communication with insurance providers and patients.
- Efficiently allocated time and resources to achieve performance goals.
- Effectively communicated billing-related issues with management, demonstrating strong verbal and written communication skills.
Medical Biller
The Dermatology Center
Englewood, NJ
05.2021 - 07.2023
- Interacted with patients in a healthcare setting and facilitated administrative tasks for the medical team.
- Scheduled patient appointments based on physician availability, guided new patients through intake forms, and managed payment processing post-treatment.
- Specialized in accurate claim filing, resolution of rejected claims, and comprehensive understanding of insurance contracts, appeals, and Explanation of Benefits (EOBs).
- Medical Biller
Security Supervisor
Rosa International Group
Clifton, NJ
10.2020 - 08.2022
- Spearheaded coordination and oversight of security staff in a building or designated area, emphasizing strategic development and implementation of safety protocols.
- Led initiatives to devise innovative strategies, appoint skilled personnel, and enforce innovative security measures to protect assets and individuals.
- Ensured comprehensive safety protocols were implemented to safeguard the establishment and its stakeholders.
- Fostered a secure environment through proactive management and forward-thinking security solutions.
- Security Supervisor
Physical Therapy Aid/ Front Desk Receptionist
Essex Physical Therapy
West Orange, NJ
01.2020 - 03.2021
- Executed non-medical tasks, maintaining cleanliness in treatment rooms, transporting patients, and setting up treatment areas to enhance patient comfort and safety.
- Facilitated patient intake procedures, prepared hot and cold packs, and monitored patient progress to support effective therapy outcomes.
- Collaborated effectively with physician offices, documenting patient progress, and preparing for therapy sessions.
- Managed clerical responsibilities including filing, faxing, scanning, and verifying insurance information, streamlining administrative operations.
- Physical Therapy Aide/ Front Desk Receptionist
Access Control Specialist
DHL E-Commerce
Avenel, NJ
07.2018 - 04.2019
- Managed access control at designated entry points, ensuring compliance with badge/prox card STA and DHL templates, and coordinating escort for non-STA individuals into the facility.
- Operated as the primary badge/proxy card system administrator, responsible for badge creation, activation/deactivation, and maintenance.
- Utilized surveillance cameras to monitor access doors, preventing unauthorized entry/exit and detecting inappropriate or illegal activities.
- Reported safety and security issues, including policy violations and criminal behavior, and authored comprehensive incident reports with clarity and precision.
- Access Control Specialist
Front Desk Security Officer
Forest Hill Towers
Newark, NJ
07.2014 - 06.2018
- Conducted patrols of commercial premises to proactively prevent and detect signs of intrusion.
- Ensured the security of doors, windows, and gates to maintain a safe environment.
- Monitored and authorized the entrance and departure of tenants and visitors, maintaining strict security protocols.
- Utilized advanced security cameras to monitor premises and promptly address any security concerns.
- Maintained detailed daily reports documenting activities, irregularities, equipment status, property damage, theft incidents, presence of unauthorized individuals, and any unusual occurrences.
- Front Desk Security Officer
Package Handler/ Clerk
Fed Ex Ground
Keasbey, NJ
06.2014 - 11.2016
- Managed shipping and receiving operations, including loading, and unloading items, with a focus on handling packages weighing over 75 lbs.
- Expertly re-labeled and sorted damaged hazmat and other packages to ensure proper handling and shipment.
- Maintained cleanliness and organization of work areas to optimize efficiency for subsequent shifts.
- Managed inbound and outbound calls, while also performing administrative tasks such as copying, filing, and faxing documents, ensuring seamless communication, and reporting to the on-duty manager.
- Package Handler/ Clerk
Customer Service Representative
Pathmark
Newark, NJ
08.2011 - 01.2012
- Delivered exceptional customer service, ensuring high customer satisfaction with products and services offered.
- Processed cash and credit transactions, contributing to streamlined checkout experience.
- Processed cash and credit transactions efficiently and accurately.
- Assisted in maintaining inventory levels and organizing displays to optimize customer shopping experience.
- Collaborated with team members to implement promotional activities, enhancing customer engagement and maintaining store organization.
- Customer Service Representative/ Front End Cashier
Education
Certificate -
Penn Foster
Pennsylvania Furnace, PA 05.2024 - 06.2026
Diploma -
National Career Institute
East Orange, NJ 04.2013 - 12.2014
Diploma -
Barringer High School
Mobile Elevated Work Platforms - Mobile Elevated Work Platforms
National Fork Lift Foundation
Newark, NJSkills
- Security operations
- Insurance verification
- Medical documentation analysis
- Typing proficiency
- Customer service
- Filing systems
- Organizational communication
- Computer skills
- Medical scheduling
- Office procedures
- MS Office skills
- HIPAA regulations
- Logical thinking
- Creative thinking
- Active listening
- Mediation
- Surgery procedures
- Oral communication
- Written communication
- Cash register systems
- POS systems
- Epic EHR
- Leadership
- Team collaboration
- Medical intake
- Front desk operations
- Medical billing
- Workers' compensation law
Timeline
Medical Office Assistant (Temp)
University Hospital and Medical Center
05.2025 - 09.2025
Security Officer
Garda World Security
09.2024 - 04.2026
Certificate -
Penn Foster
05.2024 - 06.2026
Client Service Representative
Affiliated Healthcare Management Group, LLC
10.2023 - 02.2025
Medical Billing Specialist
Neuro Institute
07.2023 - 09.2023
Medical Biller
The Dermatology Center
05.2021 - 07.2023
Security Supervisor
Rosa International Group
10.2020 - 08.2022
Physical Therapy Aid/ Front Desk Receptionist
Essex Physical Therapy
01.2020 - 03.2021
Access Control Specialist
DHL E-Commerce
07.2018 - 04.2019
Front Desk Security Officer
Forest Hill Towers
07.2014 - 06.2018
Package Handler/ Clerk
Fed Ex Ground
06.2014 - 11.2016
Diploma -
National Career Institute
04.2013 - 12.2014
Customer Service Representative
Pathmark
08.2011 - 01.2012
Diploma -
Barringer High School
Mobile Elevated Work Platforms - Mobile Elevated Work Platforms
National Fork Lift Foundation