Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.
Overview
3
3
years of professional experience
Work History
Armed Security Officer
KR contracting
Suitland, Maryland
08.2023 - Current
Reviewed guest identification and employee credentials to authorize entry onto premises.
Followed established protocol for responding to alarms or other emergency situations.
Inspected security systems to maintain consistent operational availability and to detect evidence of tampering.
Adhered to company policies regarding access control procedures for visitors and guests and contractors.
Communicated effectively with team members while coordinating efforts during shifts.
Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
Managed time effectively to ensure tasks were
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Command Center Security Manager
Allied Universal Security Services
Washington, DC
09.2021 - 03.2023
Observed and monitored data, voice and alerting systems.
Provided timely and accurate information on incidents or outages to internal customers.
Created records, schedules, reports, and correspondence, and delivered to professionals.
Managed communications between personnel for continual connections during missions.
Monitored video displays and accessed control activities, fire systems and life safety systems.
Prioritized and organized tasks to efficiently accomplish service goals.
Managed inventory and supplies to ensure materials were available when needed.
Exceeded customer satisfaction by finding creative solutions to problems.
Education
Bachelor of Arts - Business Administration And Management
Neumann’s University
Aston, PA
05-2016
Credits Earned - Fashion Marketing
Art Institute of Philadelphia
Philadelphia, PA
05-2009
Skills
Scheduling and planning
Records management
Office management
Cross-functional teamwork
Workflow planning
Operations management
Timeline
Armed Security Officer
KR contracting
08.2023 - Current
Command Center Security Manager
Allied Universal Security Services
09.2021 - 03.2023
Bachelor of Arts - Business Administration And Management