Sade McNeal
Las Vegas
Summary
Dynamic professional with expertise in cleaning and facilities maintenance, honed at Park MGM. Enhanced guest satisfaction through exceptional customer service and efficient operations. Proven ability to improve cleanliness standards by 30% using advanced mopping techniques. Collaborated effectively with team members to ensure a safe and welcoming environment.
Overview
12
12
years of professional experience
Work History
Janitor
ABM Janitorial Services
Las Vegas, NV
04.2023 - Current
- Maintained cleanliness and sanitation in assigned areas to ensure a safe environment.
- Performed routine inspections to identify maintenance needs and report issues promptly.
- Assisted in training new staff on cleaning procedures and equipment usage for optimal performance.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
EVS Attendant
Golden Nugget Hotel & Casino
Las Vegas, NV
08.2022 - 01.2023
- Kept bustling areas of hotel and casino tidy and orderly.
- Operated cleaning equipment, ensuring adherence to safety protocols and operational standards.
- Assisted with inventory management of cleaning supplies and equipment for optimal efficiency.
- Collaborated with team members to enhance guest satisfaction through prompt service.
- Responded quickly to guest requests, demonstrating strong customer service skills.
- Demonstrated adaptability by efficiently switching between tasks as needed to accommodate changing priorities in fast-paced environments.
- Ensured guest satisfaction by promptly addressing any concerns or issues related to cleanliness or sanitation.
Casino Porter
Park MGM Resort & Casino
Las Vegas, NV
06.2014 - 10.2021
- Maintained cleanliness and organization of casino areas to enhance guest experience.
- Assisted guests with inquiries and provided information on services and amenities.
- Transported supplies and equipment efficiently throughout the facility.
- Collaborated with team members to ensure timely completion of operational tasks.
- Helped maintain inventory of cleaning supplies and replenished supplies in restrooms.
- Improved casino cleanliness by diligently performing sweeping, mopping, and vacuuming tasks throughout the property.
- Committed to continuous improvement through actively seeking feedback from supervisors and peers, implementing suggestions for enhanced performance.
- Upheld proper sanitation standards through regular deep cleaning of restrooms, dining areas, and other public spaces within the casino facility.
- Collaborated with security staff to address potential issues or disturbances on the casino floor, maintaining a secure atmosphere for all guests.
Education
High School Diploma -
Las Vegas High School
Las Vegas, NV06.2009
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Mopping techniques
- Facilities maintenance
Timeline
Janitor
ABM Janitorial Services
04.2023 - Current
EVS Attendant
Golden Nugget Hotel & Casino
08.2022 - 01.2023
Casino Porter
Park MGM Resort & Casino
06.2014 - 10.2021
High School Diploma -
Las Vegas High School