Adaptable professional with a background in training, customer service, and HR support. Strengths include employee communication, onboarding, and team collaboration, with a focus on helping people transition smoothly and professionally. Ready to support positive workplace culture and efficient HR operations.
Work History
Business HR Manager
9 Months
Desert Edge Marketing | 01.2026 - Current
Supported employee relations inquiries, documenting concerns and escalating issues through appropriate HR channels.
Coordinated onboarding activities, ensuring new hires completed required forms, training, and policy acknowledgments.
Maintained confidential personnel records, verifying accuracy across employment, benefits, and compliance documentation.
Assisted with recruitment workflow, scheduling interviews and communicating candidate updates with hiring managers.
Enhanced employee retention by implementing effective onboarding and training programs.
Sales Representative
5 Months
Hollister.Co | 07.2025 - 12.2025
Assisted customers with product selection, fit recommendations, and styling guidance on sales floor.
Processed transactions accurately, handling purchases, returns, and exchanges through point-of-sale systems.
Maintained organized fitting rooms, merchandise displays, and replenished stock to support visual standards.
Responded to customer questions promptly, resolving concerns with courteous, brand-focused service.
Restocked inventory efficiently, ensuring product availability across sales floor and fitting areas.
Collaborated with team members to support daily sales goals and smooth store operations.
Barista Trainer
3 Years 6 Months
Starbucks | 01.2022 - 07.2025
Trained new partners on beverage preparation, POS procedures, and service standards.
Demonstrated proper espresso, brewing, and milk-steaming techniques for consistent drinks.
Reinforced food safety, sanitation, and equipment cleaning routines during shifts.
Coached partners on customer interaction, order accuracy, and store workflow.
Guided team members through menu knowledge, customization options, and pace management.
Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Track Attendant
1 Year 11 Months
Spring Mountain Motorsports | 01.2021 - 12.2022
Coordinated course openings, closures, and incident response with pit and control staff.
Guided vehicles through staging, entry, and exit procedures.
Provided excellent customer service when interacting with passengers, answering questions about train schedules or station facilities as needed.
Education
High School Diploma
Pahrump Valley High School | Pahrump, NV | 05-2024
Awarded Varsity Sports
3.5 GPA
Skills
Onboarding processes
HR analytics
Diversity and inclusion
Employee relations
Communication
Timeline
Business HR Manager
Desert Edge Marketing
01.2026 - CurrentRead More
Sales Representative
Hollister.Co
07.2025 - 12.2025Read More
Barista Trainer
Starbucks
01.2022 - 07.2025Read More
Track Attendant
Spring Mountain Motorsports
01.2021 - 12.2022Read More
Pahrump Valley High School
High School Diploma
Read More
Currently Taking Key Realty's Course
Currently completing real estate education with a focus on property fundamentals, contracts, real estate law, financing, ethics, and client relations. Developing strong knowledge of the real estate industry while building communication, organization, negotiation, and customer service skills.