I manage and lead a team of Youth Development Professionals (YDPs) responsible for supporting the business growth of the Boys & Girls Club of the West Valley at Calabash Charter Academy. We oversee high-quality program delivery, staff development, compliance, and stakeholder communication to expand impact, strengthen team performance, and provide a safe, engaging environment for youth and families.
Overview
5
5
years of professional experience
Work History
Youth Development Professional
Boys & Girls Club of the West Valley
Canoga Park, CA
09.2022 - 08.2023
Facilitated engaging programs promoting youth development and personal growth.
Developed curriculum materials that aligned with organizational goals and youth needs.
Created a safe environment where youths could express themselves without fear of judgement.
Site Coordinator
Boys and Girls Club of the West Valley
Canoga Park, USA
09.2022 - Current
Coordinated site activities to ensure smooth operations and adherence to schedules.
Contributed to the growth of the club, increasing program capacity while maintaining quality and safety.
Maintained communication with team members to facilitate timely execution of tasks and updates.
Ensured accurate documentation, reporting, and follow-through to support organizational accountability.
Organized site documentation, ensuring easy access to essential information for team use.
Communicated effectively with parents, school administration, BGCWV leadership, and community partners.
Participated in safety briefings, learning protocols and procedures to maintain compliance.
Addressed concerns with professionalism, transparency, and care, strengthening trust and collaboration.
Interviewed, onboarded, and trained new hires, contributing to a stronger, more prepared team.
Provided ongoing coaching, feedback, and coverage support to ensure staff success.
Supported employee retention through leadership, flexibility, and team-centered practices.
Contributed to inventory management by tracking supplies and requesting necessary materials.
Enhanced team productivity through effective scheduling, resource allocation, and progress tracking.
Streamlined communication between stakeholders by establishing efficient channels for updates and feedback.
Conducted interviews for prospective youth development staff, evaluating candidates for program fit, safety, and mission alignment.
Product Flow Specialist
Best Buy
Canoga Park, USA
08.2022 - 05.2025
Analyzed customer feedback to improve service strategies and enhance customer satisfaction.
Led initiatives to implement new technology solutions, increasing operational efficiency across departments.
Mentored junior staff on product knowledge and customer engagement techniques, fostering a collaborative environment.
Maintained accurate stock levels through regular inventory checks.
Streamlined picking processes to enhance order fulfillment speed.
Oversaw daily shipping operations, ensuring timely dispatch of goods.
Conducted quality control inspections to maintain product standards.
Loaded, unloaded, and moved material to and from storage and production areas.
Improved record-keeping accuracy, diligently updating warehouse management system with transaction details.
Youth Development Leader
Boys & Girls Club of the West Valley
Canoga Park, California
08.2023 - 01.2024
Established and ran successful programs focused on maximizing health and safety of youth.
Planned and led activities with varied focus such as sports & recreation.
Youth Development Professional at The Boys and Girls Club of West San Gabriel ValleyYouth Development Professional at The Boys and Girls Club of West San Gabriel Valley