Analytical and strategic Pre-Nursing student with excellent problem-solving and time management skills. Organized, efficient, and always willing to go extra mile to meet expectations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant Director
BRYT Program
06.2024 - Current
Assisted the Director in developing an innovative STEM program for students aged 4th - 7th grade.
Developed strong relationships with community partners to enhance educational opportunities for students.
Implemented data-driven strategies for continuous improvement of instruction and curriculum alignment.
Facilitated cross-departmental collaboration to achieve strategic objectives, fostering culture of teamwork and innovation.
Firefighter
Brandon Volunteer Fire Department
08.2023 - Current
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.
Maintained optimal readiness for emergency situations by regularly participating in drills and training exercises 1-2 times a week.
Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
Documented emergency calls and equipment maintenance to enable tracking history and maintain accurate records.
Bartender
Denny Sanford Premier Center
09.2021 - Current
Served high customer volumes during special events, nights, and weekends. Events could range from 500 to 12,000 attendees.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Suite Assistant Supervisor
Canaries
05.2021 - Current
Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Submitted documentation and reports to upper management.
Worked with management team to implement proper division of responsibilities between 5 servers.
Dispatcher
Blachowske Truckline
09.2021 - 06.2023
Directed dispatching, routing, and tracking of 34 fleet vehicles.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Dispatcher
Sanford Airmed
11.2019 - 12.2022
Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
Maintained accurate records of all dispatched calls, improving data tracking for future analysis.
Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.
Trained new dispatchers on company protocols, contributing to a well-prepared team of professionals.
Demonstrated adaptability in evolving situations by adjusting strategies in real-time as new information became available.
Successfully dispatched and tracked up to 5 medical assets at a time.
EMT/ Assistant Operations Director
Garretson Community Ambulance
03.2015 - 11.2018
Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
Updated professional knowledge through continuous training and education programs 1-2 times per quarter, enhancing overall service quality.
Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
Controlled wounds and injuries en-route to hospitals, prepping patients for advanced treatments or maintaining conditions pre-arrival.
Maximized ambulance readiness by conducting thorough equipment checks and ensuring all necessary supplies were available for proper emergency response.
Increased patient comfort during transport by providing compassionate care and addressing individual needs.
Assistant Manager/Store Opener
Taco Bell
09.2016 - 05.2017
Supervised day-to-day operations to meet performance, quality and service expectations.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Developed strong working relationships with a staff of 40, fostering a positive work environment.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Certified Nursing Aide
White Healthcare Center Inc
02.2014 - 07.2015
Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
Assisted patients in maintaining their independence by encouraging self-care activities appropriate for their abilities.
Assisted in the prevention of falls by implementing safety measures such as bed alarms, non-slip footwear, and close supervision during transfers with a 6 to 1 patient tech ratio.
Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Contributed to a positive work environment within the facility by displaying professionalism, teamwork, and a strong work ethic at all times.
Shift Leader
Arbys
01.2013 - 02.2014
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Certified Nursing Assistant/Evening Bath Director
United Living Community
09.2012 - 01.2014
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments.
Education
Bachelor of Science - Nursing
University of South Dakota - Sioux Falls Campus
Sioux Falls, SD
05.2026
Emergency Medical Technician - Med/Fire Rescue
Lake Area Technical College
Watertown, SD
12.2014
Skills
Staff Management
Creative Direction
Strategic Planning
Data Analysis
Staff Development
Team Operations
Program coordination
Crisis Management
Risk Analysis
Grant Proposals
Recruitment and hiring
Documentation And Reporting
Communication Skills
Excellent written and verbal communication skills
Confident, articulate, and professional speaking abilities/experience.
Speaking in groups, electronic media, and public with excellent presentation skills.
Excellent mentoring, training, and teamwork skills.
Certification
Avera PREP - July 2024
Emergency Medical Technician - 2015 - 2018
CPR - 2012 - 2017
Certified Nursing Aide (CNA) - 2012 - 2016
Timeline
Assistant Director
BRYT Program
06.2024 - Current
Firefighter
Brandon Volunteer Fire Department
08.2023 - Current
Bartender
Denny Sanford Premier Center
09.2021 - Current
Dispatcher
Blachowske Truckline
09.2021 - 06.2023
Suite Assistant Supervisor
Canaries
05.2021 - Current
Dispatcher
Sanford Airmed
11.2019 - 12.2022
Assistant Manager/Store Opener
Taco Bell
09.2016 - 05.2017
EMT/ Assistant Operations Director
Garretson Community Ambulance
03.2015 - 11.2018
Certified Nursing Aide
White Healthcare Center Inc
02.2014 - 07.2015
Shift Leader
Arbys
01.2013 - 02.2014
Certified Nursing Assistant/Evening Bath Director
United Living Community
09.2012 - 01.2014
Emergency Medical Technician - Med/Fire Rescue
Lake Area Technical College
Avera PREP - July 2024
Emergency Medical Technician - 2015 - 2018
CPR - 2012 - 2017
Certified Nursing Aide (CNA) - 2012 - 2016
Bachelor of Science - Nursing
University of South Dakota - Sioux Falls Campus
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