Sadia Mumtaz
Sterling,VA
Summary
Dedicated and analytical Junior Business Analyst with a strong foundation in data analysis, market research, and problem-solving. Proficient in gathering and interpreting business requirements, conducting feasibility studies, and providing valuable insights to drive informed decision-making. Skilled in utilizing various analytical tools and methodologies to optimize processes and enhance operational efficiency. Eager to contribute to dynamic teams and eager to learn and grow within the field of business analysis.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Jr. Business Analyst
ZAF IT Consulting Inc
09.2021 - 10.2022
- Assisted in Gathering stakeholders requirements by conducting JAD sessions
- Assisted in prioritizing the product backlog, ensuring alignment with project goals and stakeholder expectations
- Assisted in the preparation of Business Requirement Documents (BRD) to capture and describe business needs
- Assisted in creating clear and concise user stories and acceptance criteria in JIRA
- Facilitated effective communication and collaboration between team members, stakeholders, and management to ensure project alignment and successful delivery
- Provided support to other business analysts and project teams as needed.
Lead Optician
Dulles Eyes
05.2012 - 03.2020
- Supervise and train optician staff to ensure a high standard of service and product knowledge
- Manage inventory, including frame selection, ordering, and maintaining appropriate stock levels
- Conduct eyewear consultations, assisting patients in selecting frames and lenses tailored to their needs
- Collaborate with ophthalmologists and optometrists to verify and fulfill prescription requirements
- Handle customer inquiries, issues, and complaints, ensuring customer satisfaction
- Provided comprehensive eyecare services, including frame styling, lens fitting, and adjustments
- Conducted pre-screening tests and assisted in the assessment of patient needs
- Managed frame repairs and adjustments, maintaining quality control standards
- Assisted in the development and implementation of sales strategies.
Education
Bachelor Degree in Business - business/Commerce, General
Bachelor Degree in Business
06-2010
Skills
- Requirement Gathering
- Communication skills
- Microsoft Excel
- JIRA
- Agile Methodology
- Customer Needs Assessment
- Microsoft Office Suite
- Business Requirements
- Organizational Skills
- Effective Communication
References
Available upon Request
Certification
Scrum Master Certification (CSM)
SAFe Scrum Master Certification (SSM)
Timeline
Jr. Business Analyst
ZAF IT Consulting Inc
09.2021 - 10.2022
Lead Optician
Dulles Eyes
05.2012 - 03.2020
Bachelor Degree in Business - business/Commerce, General
Bachelor Degree in Business
Similar Profiles
Morris SherMorris Sher
Senior Manager: Databooks & Quality Control at Mitsubishi Power ZAFSenior Manager: Databooks & Quality Control at Mitsubishi Power ZAF
Yebegashet WondemagegnehuYebegashet Wondemagegnehu
Deputy Manager at Zaf Tsega Le' Adam Business PLCDeputy Manager at Zaf Tsega Le' Adam Business PLC
Galeyo Antoinette MmutlanaGaleyo Antoinette Mmutlana
Procurement and Commercial Assistant at MHI Power ZAF: Kusile Project - WitbankProcurement and Commercial Assistant at MHI Power ZAF: Kusile Project - Witbank