Sadie Adams
Taylorsville,MS
Summary
Proactive and detail-oriented professional with a proven track record at South Central Hospital, adept in appointment scheduling and enhancing patient satisfaction. Excelled in fostering inter-departmental relationships and streamlining radiology procedures, significantly improving operational efficiency.
Overview
8
8
years of professional experience
Work History
Receptionist Assistant
South Central Hospital
08.2023 - 11.2023
- Coordinated radiology appointments for multiple departments, ensuring optimal resource utilization.
- Developed a strong understanding of various radiology procedures and their prerequisites, allowing for accurate scheduling and patient education.
- Worked closely with referring physicians'' offices to coordinate timely referrals for diagnostic imaging services, expediting patient care when necessary.
- Facilitated same-day appointments whenever possible by constantly monitoring available time slots and communicating with clinical staff regarding urgent cases.
- Improved patient satisfaction with timely and accurate appointment confirmations and reminders.
- Contributed to a positive work environment by fostering strong relationships with colleagues across various departments within the facility.
- Enhanced communication between patients and medical staff through clear and concise instructions regarding appointment requirements.
Receptionist
Affinity Home Medical Equipment
04.2016 - 11.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained confidentiality of information regarding clients and company.
- Managed multiple tasks and met time-sensitive deadlines.
- Improved appointment scheduling system, reducing wait times and increasing client satisfaction.
- Assisted with planning office events and meetings for smooth execution.
Education
High School Diploma -
Robertsdale High School
Robertsdale, AL05-2018
Skills
- Appointment scheduling
- Verbal and written communication
- Organization skills
- Time management
- Schedule management
Timeline
Receptionist Assistant
South Central Hospital
08.2023 - 11.2023
Receptionist
Affinity Home Medical Equipment
04.2016 - 11.2019
High School Diploma -
Robertsdale High School
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