Sadie Dimmick

Sonic Drive-in

07.2022 - 07.2024

Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Completed cash and credit card transactions accurately using POS software.
Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
Enforced company policies and regulations with employees.
Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Maintained overall safe work environment with employee training programs and enforcement of safety procedures.