Sadie Garcia
Dallas,TX
Summary
Highly competent Receptionist with experience in managing front office operations, including handling multi-line phone systems and greeting visitors. Strengths lie in strong organizational skills, ability to multitask, and maintain a professional demeanor under pressure. Previous roles have had significant impact on improving efficiency of administrative processes and enhancing customer service experiences.
Overview
5
5
years of professional experience
Work History
Receptionist/Dental Assistant
Mighty Smiles Dental
Dallas , TX
12.2023 - 09.2024
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Updated and recorded customer or client information to maintain accounts.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Kept updated records of office expenses and costs, assisting with budget tracking.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
Receptionist/Dental Assistant
Idtc Dental
Grand Prairie, Texas
01.2020 - 12.2023
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Prepared welcome packages for new hires containing relevant paperwork and other important details.
- Ensured that all necessary forms were completed accurately prior to submitting them for processing.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Updated and recorded customer or client information to maintain accounts.
Education
Bachelor of Science -
Mountain View College
Dallas, TX06-2029
Skills
- Scheduling
- Bookkeeping
- Data Entry
- File Management
- Microsoft Office Specialist Certified
Timeline
Receptionist/Dental Assistant
Mighty Smiles Dental
12.2023 - 09.2024
Receptionist/Dental Assistant
Idtc Dental
01.2020 - 12.2023
Bachelor of Science -
Mountain View College