Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
SHS Student Ambassador
The Ohio State University
Columbus, Ohio
08.2023 - Current
Organized and managed patient scheduling, appointments, and follow-up visits.
Greeted and welcomed guests in a professional manner.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Planned and completed group projects, working smoothly with others.
Assisted with customer requests and answered questions to improve satisfaction.
Understood and followed oral and written directions.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Sales Associate
Lowe's
Zanesville, Ohio
06.2023 - 08.2023
Greeted customers and provided exceptional customer service.
Provided accurate information about products, prices and services.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Restocked shelves as needed to ensure sufficient inventory levels.
Conducted inventories on a regular basis to track stock levels.
Handled customer complaints in a professional manner.
Upsold additional items based on customer interests and needs.
Assisted customers with selecting the right paint, supplies and tools for their projects.
Mixed custom colors to match customer needs using a computerized color matching system.
Demonstrated proper techniques for painting and staining surfaces to customers.
Education
Some College (No Degree) - Speech And Hearing Science
The Ohio State University
Columbus, OH
Skills
Positive Attitude
Rational Problem Solving
Excellent Oral And Written Communication
Customer Service Skills
Complaint Resolution
Active Listening
Flexible Schedule
Task Initiative
Accomplishments
I have made the Dean's List every semester since I have been in college
Languages
American Sign Language
Professional
Affiliations
At my University, I am in multiple clubs ranging from music groups to bioethical groups
Timeline
SHS Student Ambassador
The Ohio State University
08.2023 - Current
Sales Associate
Lowe's
06.2023 - 08.2023
Some College (No Degree) - Speech And Hearing Science
Assistant Facilities Coordinator at The Ohio State University - University LibrariesAssistant Facilities Coordinator at The Ohio State University - University Libraries
BMT Patient Coordinator at The Ohio State University: James Cancer Hospital & Solove Research InstituteBMT Patient Coordinator at The Ohio State University: James Cancer Hospital & Solove Research Institute