Sadie Kreutz
Summary
Highly-motivated employee with desire to take on new challenges. I'm very excited to take my old skills and further grow them to be the best I can be. I'm out going and have a very flexible schedule. I love working with people directly and find it enjoyable to work with different kinds of people. I'm experienced in fast-paced environments and adaptable to last-minute changes. I thrive under pressure.
Overview
3
3
years of professional experience
2026
2026
years of post-secondary education
Work History
Expo
Tipsy Cow Burger Bar
Issaquah, Washington
07.2023 - 01.2026
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Host
Tipsy Cow Burger Bar
Issaquah, Washington
07.2023 - 01.2026
- Greeted and seated guests promptly upon arrival to enhance their experience.
- Managed reservation system to ensure efficient table assignments and guest flow.
- Provided menu information and answered questions about food and beverages.
- Collaborated with servers to coordinate timely service for all guests.
- Maintained cleanliness and organization of the host station and dining area.
- Trained new hosts on proper greeting techniques and reservation procedures.
- Monitored wait times and communicated with guests to manage expectations effectively.
- Assisted in special event planning by coordinating seating arrangements and guest lists.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Processed payments from customers using a POS system.
- Resolved conflicts between customers when necessary.
- Ensured compliance with health and safety regulations within the restaurant.
- Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
Education
Washington Online High School
Mill Creek, WASkills
- Customer service
- Team collaboration
- Event coordination
- Problem resolution
- Time management
- Calm under pressure
- Decision-making
- Critical thinking
- Friendly, positive attitude
- Public speaking
- Analytical and critical thinking
References
References available upon request.
Timeline
Expo
Tipsy Cow Burger Bar
07.2023 - 01.2026
Host
Tipsy Cow Burger Bar
07.2023 - 01.2026
Washington Online High School