Friendly Customer Service Cashier experienced working in diverse retail environments. Successful operating cash registers and performing necessary calculations. Genuine people-person successful mediating various disputes.
Overview
7
7
years of professional experience
Work History
Customer Service Cashier
S&S Cafeteria
04.2023 - Current
Maintained customer satisfaction with quick and professional handling of product returns.
Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Redeemed coupons to discount purchases.
Counted money in drawers at beginning and end of each shift.
Answered product questions using knowledge of sales and store promotions.
Resolved customer complaints and maintained clean and tidy checkout area.
Utilized POS system to handle customer cash and credit card transactions.
Maintained awareness of surroundings and secured cash to minimize loss potential.
Demonstrated versatility by cross-training in various departments throughout the store when required.
Offered additional services such as loyalty programs or special promotions to enhance customer engagement.
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Maintained accurate records of customer transactions for reporting purposes.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Assisted in training new employees, ensuring they were knowledgeable about company policies and procedures.
Streamlined the checkout process for faster service and improved customer experience.
Processed customer orders and accurately handled payment transactions.
Independent Contractor
Professional Cleaning And Maintenance Service
07.2021 - 02.2023
Collaborated closely with clients to better understand entire project scope.
Managed day-to-day operations of consulting business, which required such tasks as Task and Task.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Consulted with customers to assess needs and propose optimal solutions.
Took initiative in seeking feedback from clients after project completion to ensure satisfaction and gather insights for future engagements.
Negotiated contracts with clients, ensuring clear communication of project scope and expectations for both parties.
Maintained detailed records of project progress, expenses, and communications for accurate invoicing and future reference.
Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Construction Clean Up
Peachy Clean
05.2021 - 07.2021
Contributed to team efficiency by collaborating with other construction professionals to maintain cleanliness standards throughout the project duration.
Assisted in achieving sustainability goals through recycling efforts and proper waste disposal practices at construction sites.
Strengthened team collaboration with clear communication regarding expectations for cleanliness and organization during various stages of project progress.
Encouraged teamwork at all times
Prepared home for occupancy after new construction by removing debris, stickers from appliances, cleaning windows, polishing stonework and vacuuming carpet
Always upheld company professional reputation for excellence with attention to detail in all cleaning tasks
Child Care Center Teacher
Tatnall Wee Center
05.2020 - 07.2021
Enhanced learning experiences by incorporating specialized tools and resources tailored to the needs of special education students
Continuously assessed student understanding with formative assessments, adjusting instruction as needed to ensure mastery of content.
Encourage healthy intellectual growth and psychological development of students
Taught, supervised and motivated students to use their mental capacity while exercising their imagination
Enhanced parent teacher communication by providing regular updates on students progress
Car Detailer
Express Oil Change And Service Center
05.2017 - 07.2018
Shined vehicle windows and windshields to remove water spots.
Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
Maintained car detailing equipment and supplies in optimal condition for daily demands.
Vacuumed interiors of vehicles to remove dirt and debris.
Front End Customer Service Associate
Chic-Fil-A
08.2017 - 11.2017
Developed strong relationships with customers through active listening, empathy, and understanding their needs.
Provided exceptional service for customers by quickly processing transactions and answering questions.
Prevented loss by identifying potential fraudulent activities or discrepancies during checkout processes.
Responsible for safe handling and distribution of food
Assisted in training new team members, sharing best practices for providing excellent customer service.