Sadie Nelson
Summary
Driven operations associate promoting a several-year career handling logistics management responsibilities successfully. A self-motivated professional known for prioritizing tasks and having excellent time management skills. Ready for a new position that involves overseeing various duties in a fast-paced setting.
Overview
25
25
years of professional experience
3
3
years of post-secondary education
Work History
Court Operations Associate- Scheduling Division
State of Minnesota
Stillwater, MN
05.2024 - Current
- Managed daily operations to ensure compliance with state policies and regulations.
- Handle all individual calendaring for Judge Veit-Hanh Wibchell
- Clerk specialty court, individual and misdeamor level court calenders.
- Provide back-up and support for the Jury Office.
- Collaborated with the public, attorneys and justice partners on a variety of topics.
Court Operations Associate- Jury Coordinator
State Of Minnesota
Stillwater, Mn
12.2022 - 05.2024
- Provide daily calls and email responses to all juror questions including ADA requests.
- Work with Judicial teams regarding weekly jury trial needs.
- Create and process jury documents in Webgen for all jury trial cases.
- Provide jury orientation and update juror call-in message line.
Court Operations Associate - Washington County
State of Minnesota
Stillwater, MN
01.2020 - 12.2022
- I volunteered to be in the office every day during COVID.
- Provide customer service coverage/needs at the specialty courts counter for civil, probate, juvenile, and family divisions.
- Provide customer service needs at criminal counter.
- I worked in the records room with Federal Bureau of investigation document requests
- Provide copies for court documents for court users.
- Provide all administrative needs that arise daily.
Quality Assurance Specialist
State Of Minnesota
Stillwater, MN
09.2017 - 11.2019
- Monitoring all documents security for court administration
- Analyzing ways to improve documents security and increase accuracy
- Reaching and answering document security questions
- create a training plan and FAQ regarding unique document security items
- Provide document security training to court administrative staff.
Court Operations Associate- Family Division
State of Minnesota
Stillwater, , MN
04.2001 - 09.2017
- Open all case types handled by the family division. This includes dissolutions with and without children; Paternity cases; Adoptions; Artificial reproduction, Order for protection and Harassment restraining orders.
- Processing signed judicial orders. Including divorce decrees, paternity orders; Adoption Orders with birth certificate updates; Order for protection and Harassment restraining orders following hearings.
- Working with the public at the customer service counter, including the phones.
- Process family case mail by electronic file and serve, and scanning paper documents.
- Staying up to date on CAPS regarding all case types handle by the family team including document security.
Education
Associate Degree - Paralegal Peogram
InverHills Community College
Inver Grove Heights, Mn 09.1995 - 06.1998
Skills
- Strong customer service by phone, email, or in person
- Case processing
- 20 years of experience in the Judicial branch
- Compliance assurance
- Scheduling management
- Jury coordination
Timeline
Court Operations Associate- Scheduling Division
State of Minnesota
05.2024 - Current
Court Operations Associate- Jury Coordinator
State Of Minnesota
12.2022 - 05.2024
Court Operations Associate - Washington County
State of Minnesota
01.2020 - 12.2022
Quality Assurance Specialist
State Of Minnesota
09.2017 - 11.2019
Court Operations Associate- Family Division
State of Minnesota
04.2001 - 09.2017
Associate Degree - Paralegal Peogram
InverHills Community College
09.1995 - 06.1998