Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

SADIE NELSON

Lakeland

Summary

Detail-oriented professional with extensive experience in court operations. Recognized for exceptional interpersonal communication and deadline management, contributing to seamless scheduling and support for judicial teams. Committed to enhancing operational efficiency and public service.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Court Operations Associate - Scheduling Division

State of Minnesota
Stillwater, MN
05.2024 - Current

Handle all individual calendaring needs for Judge Viet-Hanh Winchell

Clerk Specialty court calendars, individual Calendars and misdemeanor level court calendars.

Manage a variety of daily office needs including answering phones and responding to divisional emails.

Collaborate with the public, attorney's and justice partners on a variety of topics and needs.

Provide back-up and support for the Jury Office

Court Operations Associate - Jury Coordinator

State of Minnesota
Stillwater, MN
12.2022 - 05.2024

Provide daily customer service needs to jurors via phones, in person or by email.

Work with judicial teams regarding jury trial needs each week and ensure preparation for additional needs are met timely.

Create and process jury documents in Webgen

Provide jury orientation and coordination with courtroom needs.

Provide daily updates for jury message line on the call-in process for current petit and grand jury.

Court Operations Associate

State of Minnesota
Stillwater, MN
11.2020 - 12.2022

During Covid- I volunteered to be in office every day.

Worked the specialty court counter two days a week as needed, including the criminal counter.

Answered phones for all lines of business and provide administrative back-up to each division as needed.

Worked in the records room providing assistance to the public and justice partners for record searches and copies.

Helped maintain the personal protection items for staff, courtroom and public.

Quality Assurance Specialist

State of Minnesota
Stillwater, MN
09.2017 - 11.2020

Ensure compliance with documents security established.

Create processes to help state navigate the complexity of document security.

Provide assistance in training staff on the difference types of document security.

Monitoring reports for document security compliance.

Provide updates to the management teams on overall staff compliance and errors.

Provided additional research and answered questions regarding documents security.

Education

Associate of Science - Paralegal Studies

Inver Hills Community College
Inver Grove Heights, MN
05-1996

Skills

  • Customer service
  • Deadline management
  • Verbal and written communication
  • Interpersonal and written communication
  • Scheduling
  • Team support
  • Workload prioritization

Certification

I have a state certificate as a electronic court reporter.

Timeline

Court Operations Associate - Scheduling Division

State of Minnesota
05.2024 - Current

Court Operations Associate - Jury Coordinator

State of Minnesota
12.2022 - 05.2024

Court Operations Associate

State of Minnesota
11.2020 - 12.2022

Quality Assurance Specialist

State of Minnesota
09.2017 - 11.2020

Associate of Science - Paralegal Studies

Inver Hills Community College