Heather Etter
Rowan County Courthouse
Gold Hill
1
year of professional experience
Results-driven Deputy Clerk with expertise in case processing, document preparation, and calendar management. Committed to enhancing courtroom operations through strong attention to detail and exceptional customer service.
Work History
Deputy Clerk of the Court Criminal Division
1 Year 3 Months- Processed court documents for criminal cases, ensuring compliance with legal standards.
- Utilized case management software to track filings and monitor deadlines consistently.
- Drafted legal correspondence and notices under supervision, adhering to formal guidelines.
- Participated in training sessions to enhance knowledge of court policies and procedures regularly.
- Collaborated with other court staff to develop standard operating procedures for efficient workflow among departments.
- Assisted in maintaining accurate case records and filing systems for efficient retrieval.
- Collaborated with court personnel to schedule hearings and manage calendars effectively.
- Responded to inquiries from the public regarding court procedures and document requirements.
- Criminal court procedures, I work courtrooms 1, 3 and traffic admin court every Friday and have taken lead on traffic court and have trained 4 new ladies that started.
- I enter subpoenas when they are returned served, I work 13 different queues, VL reports, FTA reports, FTC reports, Unserved cases with monies owing, and unserved OFA reports. I am learning expunctions and help with mailing them out. I answer phones all day with excellent customer service skill's.
- I work with Ewarrants, Mocha for DMV access, I work with CJ leads.
- I am great at helping in the office at the front desk or anywhere I am needed with anything I am asked to do. I work with Probation and give out of county numbers when needed and also probation violations.
- I issue OFA's and criminal summons.
Education
High School Diploma
Skills
Case processing
Filing systems
Work prioritization
Document preparation
Court procedures
Legal documentation
Confidentiality
Record management
Calendar management
Strong organization
Legal terminology
Dispute resolution
File management
Data entry
Creative problem solving
Courtroom procedures
Court processes
Teamwork and collaboration
Customer service
Attention to detail
Multitasking Abilities
Timeline
Deputy Clerk of the Court Criminal Division
Rowan County Courthouse
03.2025 - CurrentRead More
East Rowan High School
High School Diploma
Read More