Sadie Pouncy
Summary
Dedicated Childcare Worker with a proven history of creating safe, nurturing environments for children. Developed engaging activities that enhance physical, emotional, and social growth. Effectively communicated with parents to align on care goals, fostering positive behavior changes and developmental progress. Experience in sales production and food production as well .
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work History
Daycare worker
Annie's Day & Night Child Care Center
01.2024 - Current
- Experience with caring for children with disability and special needs of all ages ranging from infancy to middle school aged children
- Supervised daily activities to ensure children's safety and engagement.
- Organized educational games and activities to promote developmental skills.
- Engaged children in creative play activities such as art projects, music time, story time.
- Collaborated with team members to develop age-appropriate lesson plans.
- Communicated with parents about children's progress and daily experiences.
- Maintained a clean and safe environment for children to play and learn.
- Instructed children on good sanitary habits when washing hands, using bathroom or eating.
Cashier/Line Server
Mezeh Mediterranean Grill
03.2024 - 04.2025
- Processed customer transactions accurately and efficiently at busy Mediterranean grill.
- Assisted customers with menu selections and answered questions about food items.
- Handled cash, credit, and mobile payments following company procedures.
- Collaborated with team members to ensure smooth service during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Resolved customer complaints with professionalism and empathy during busy shifts.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked service stations with ice, napkins and straws.
- Supported serving staff in delivering accurate and well-presented food orders.
Host
Logan's Roadhouse
06.2023 - 12.2023
- Greeted and seated guests promptly in a busy restaurant environment.
- Managed reservation system to optimize seating and wait times.
- Collaborated with servers to ensure smooth guest service flow.
- Handled guest inquiries and resolved issues with professionalism.
- Managed incoming calls during busy shifts.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Processed payments from customers using a POS system.
- Took beverage orders and served drinks during peak meal times.
Cashier/Cook
Little Caesars
05.2023 - 06.2023
- Processed customer orders efficiently at fast-paced pizza establishment.
- Assisted customers with menu selections and special requests promptly.
- Collaborated with team members to ensure timely food preparation and delivery.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
Concession Stand Worker
Omni Cinemas
06.2022 - 11.2022
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Served customers with prompt and friendly service at concession stands.
- Handled customer inquiries and resolved issues efficiently.
- Stocked shelves and restocked supplies regularly.
- Assisted with stocking shelves and restocking supplies as needed.
- Trained new employees on proper procedures for running the concession stand.
- Received orders and fulfilled orders quickly and efficiently.
- Prepared concession stand items such as popcorn, hot dogs, nachos.
- Performed opening, closing duties including setting up, breaking down equipment and cleaning work areas.
Education
High school diploma -
Fayetteville Technical Community College
Fayetteville, NC 05.2025 - 06.2026
Skills
- Early childhood education
- Child behavior management
- Behavior management
- Child safety protocols
- Inclusive education practices
- Documentation and record keeping
- Time management
- Communication skills
- Customer service
Timeline
High school diploma -
Fayetteville Technical Community College
05.2025 - 06.2026
Cashier/Line Server
Mezeh Mediterranean Grill
03.2024 - 04.2025
Daycare worker
Annie's Day & Night Child Care Center
01.2024 - Current
Host
Logan's Roadhouse
06.2023 - 12.2023
Cashier/Cook
Little Caesars
05.2023 - 06.2023
Concession Stand Worker
Omni Cinemas
06.2022 - 11.2022