Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sadie Tyler

Des Moines

Summary

Dynamic Youth Development Specialist with a proven track record at CFUM, excelling in active listening and team collaboration. Recognized for enhancing social skills among youth through engaging group activities. Reliable and adaptable, I consistently ensure guest satisfaction and efficient service in fast-paced environments, demonstrating strong multitasking abilities and a commitment to excellence.

Overview

5
5
years of professional experience

Work History

Youth Development Specialist

CFUM
Des Moines
06.2024 - Current
  • Provided support to youth in daily living activities and personal care.
  • Facilitated group activities to promote social skills and teamwork among residents.
  • Monitored behavioral patterns and reported concerns to management and healthcare staff.

Maitre D'

801 Chophouse
09.2022 - 05.2023
  • Served as leader of FOH team by assigning duties, work stations and responsibilities.
  • Greeted guests, escorted to dining tables and provided menu and information about restaurant to encourage seamless flow of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Created environment for guests to stimulate senses through personal services and amenities and followed up throughout meal to reinforce positive experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.

Hostess

Splash Seafood Bar & Grill
03.2022 - 09.2022
  • Greeted all guests upon arrival and ensured that they were pleased with their seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Supervised server balance and monitored table turnover to accurately seat customers.

Hostess

Zombie Burger
06.2020 - 03.2022
  • Greeted all customers upon arrival, directed all customers to available seating, and informed of accurate wait times.
  • Answered any customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Collected information from arriving customers to seat groups or place them on waitlist.

Education

Associate of Arts - Liberal Arts

Des Moines Area Community College
Ankeny, IA
12.2023

High School Diploma -

Theodore Roosevelt High School
Des Moines, IA
05.2021

Bachelor of Arts - Elementary Education

University of Northern Iowa
Cedar Falls, IA

Skills

  • Service-Oriented
  • Reliable and Trustworthy
  • Guest Greeting and Seating
  • Flexible and adaptable
  • Active Listening and Communication
  • Team Player
  • Personable and Friendly
  • Wait List Management
  • Reservation Management
  • Multitasking and Prioritization

Timeline

Youth Development Specialist

CFUM
06.2024 - Current

Maitre D'

801 Chophouse
09.2022 - 05.2023

Hostess

Splash Seafood Bar & Grill
03.2022 - 09.2022

Hostess

Zombie Burger
06.2020 - 03.2022

Associate of Arts - Liberal Arts

Des Moines Area Community College

High School Diploma -

Theodore Roosevelt High School

Bachelor of Arts - Elementary Education

University of Northern Iowa

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