Sadie Kim Hancock
Moreno Valley,CA
Summary
Proficient in customer service, stocking, organizing, cleaning, and cashiering. Proven ability to adapt, be reliable, and multitask. I would fully commit to working weekends and graveyard shifts.
Overview
4
4
years of professional experience
Work History
Cashier, Stocker, Bobarista
Soul Sweets The Desserts House
Scotts Valley, California
03.2025 - 09.2025
- Operated cash register to process customer transactions efficiently.
- Assisted customers with inquiries.
- Maintained the cleanliness and organization of the entire café regularly.
- Collaborated with team members to ensure smooth service during busy times.
- Provided excellent customer service to enhance the overall dining experience.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit, especially during peak hours.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Greeted customers and answered any questions they had about the store's products and services.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Issued receipts, refunds, credits, or change due to customers efficiently.
- Delivered high level of customer service to patrons using active listening and engagement skills.
Co-President of Esoteric Collective
University Of California, Santa Cruz
Santa Cruz, California
09.2023 - 08.2025
- Led student organization meetings to discuss initiatives and goals.
- Collaborated with university administration on policy development and implementation.
- Coordinated events to promote student engagement and community involvement.
- Oversaw budget planning and allocation for various student projects.
- Mentored new executive members on leadership and organizational strategies.
- Organized training sessions for members on effective teamwork and leadership skills.
- Spearheaded successful fundraising campaigns to support organizational initiatives.
SEASONS Conference Hospitality Staff
University Of California, Santa Cruz
Santa Cruz, California
11.2024 - 02.2025
- Working with a team to plan how to address the needs of attendees and conference speakers; catering, venue, transport, handing money, itinerary.
- Creating emergancy protocals
- During the day of the conference coordinating teams, catering, speakers, adressing emergancies, and addressing attendees' needs.
- Leading a workshop for 2 hours about resolving conflict in professional enviroments.
- Setting up the event and then cleaning up after.
MJ Pipeline Construction
Office Admin Assistant
Jurupa Valley, CA
06.2022 - 08.2022
- Recording keeping of money.
- Handling checks.
- Math for bookkeeping purposes.
- Communicating with contractors and business owners.
- Maintaining responsibilities during the busiest time of the year.
Payed Intern
Moreno Valley Unified School District, CVS branch
Moreno Valley, California
06.2021 - 08.2021
- restocking
- cleaning
- Unloading inventory.
- Keeping track of inventory.
- Helping customers.
Education
Anthropology - Forensic Anthropology, Cultural Anthropology
University of California, Santa Cruz
Santa Cruz, California, CA12-2025
Skills
- Customer service
- Conflict resolution
- Effective communication
- Cashiering
- Work ethic and integrity
- reliability
- multitasking
- problem solving
Languages
Vietnamese
Professional
Timeline
Cashier, Stocker, Bobarista
Soul Sweets The Desserts House
03.2025 - 09.2025
SEASONS Conference Hospitality Staff
University Of California, Santa Cruz
11.2024 - 02.2025
Co-President of Esoteric Collective
University Of California, Santa Cruz
09.2023 - 08.2025
MJ Pipeline Construction
Office Admin Assistant
06.2022 - 08.2022
Payed Intern
Moreno Valley Unified School District, CVS branch
06.2021 - 08.2021
Anthropology - Forensic Anthropology, Cultural Anthropology
University of California, Santa Cruz