Sadiel Gonzalez
Miami,FL
Summary
Motivated and driven professional with experience as a ramp agent at Swissport Cargo Services, where I developed a strong understanding of fast-paced operations and teamwork. I earned my first supervisory role at a young age while working at a supermarket, proving that my age has never limited my ability to lead and take initiative. My strong work ethic, leadership qualities, and hands-on skills have consistently led to greater responsibilities. I also bring security experience, and I’m eager to join a workplace where I can continue to grow, contribute, and showcase my full potential.
Overview
4
4
years of professional experience
Work History
Sales Supervisor
Fresco Y Mas
Miami, FL
04.2021 - 03.2023
- Increased customer satisfaction by addressing and resolving client concerns efficiently.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
Ramp Agent
Swissport Cargo Services
Miami, FL
04.2023 - 09.2023
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
- Consistently maintained professional appearance and demeanor in accordance with company policies and standards.
- Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
Loss Prevention Officer
Allied Universal Security Services
Miami, FL
11.2023 - 12.2024
- Completed incident reports and activity logs for accurate, current records.
- Patrolled store premises to detect and prevent shoplifting and security breaches.
- Conducted daily store walk-throughs to identify potential security risks.
- Investigated and documented thefts and suspicious activity to improve issue prevention.
- Monitored employee compliance with company policies, promptly addressing any violations or concerns as needed.
Security Officer
Jurney Associates
Coral Gables, FL
01.2025 - Current
- Proficient in using the ABDi gate access system for resident and guest management.
- Demonstrates excellent customer service and communication skills when interacting with residents, guests, and staff.
- Responsible for identifying and removing unauthorized individuals or trespassers from the premises.
- Conducts investigations of suspicious behavior or items, ensuring the safety and security of the property.
- Responds promptly to alarms or disturbances, performing thorough assessments of each situation.
- Collaborates effectively with Front Desk, Management, and Maintenance teams to fulfill service requests or address urgent concerns.
- Prepares and submits detailed daily surveillance reports and documentation of any significant incidents.
Education
Master Of Finance - Bank Investment
Miami Dade College
Miami, FLSouth Ridge Senior High
Miami 05.2024
Skills
- CCTV surveillance
- Emergency response
- Patrol operations
- Relationship building and management
- Fluent in Spanish and English
- Load/Unload Experience
- Proficient in Microsoft Office Suite and similar productivity software
- Report writing
- Detail-oriented
Timeline
Security Officer
Jurney Associates
01.2025 - Current
Loss Prevention Officer
Allied Universal Security Services
11.2023 - 12.2024
Ramp Agent
Swissport Cargo Services
04.2023 - 09.2023
Sales Supervisor
Fresco Y Mas
04.2021 - 03.2023
Master Of Finance - Bank Investment
Miami Dade College
South Ridge Senior High