Sadye Clark
Westbrook,Maine
Summary
I am a passionate and devoted professional fueled by people, relationships and development. I seek to turn good into great by utilizing individual's strengths to create their own success as well as their teams'. Top strengths are adaptability, developer, connectedness, positivity and empathy. With these strengths, I tend to succeed as a team player and leader in a variety of environments.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Retail Manager
L.L. Bean
10.2022 - Current
- Current manager of L.L. Bean Bike, Boat & Ski store, including internal bike service shop as well as 16,000 square foot sales floor, $5M annual sales.
- Leadership skills - Leading a team of 50+ individuals with varying areas of knowledge, expertise and interests to work together cohesively on one team. Increased team morale by 50% according to internal employee job health surveys. I lead with empathy, develop trust and hope with my team and encourage strategic thinking, communication, innovation and inclusion to achieve results.
- Inventory management - Autonomy over preseason product assortment with ownership of 80K monthly fill in buys. Created customer special buy order process that brought in 1M in revenue in 2023. Manage store inventory at two offsite warehouses, including product trucking, offsite bike builds and rack installation schedules. Created internal inventory management programs for non sku'd special buy product, equating to 40% of inventory.
- Operational efficiency - Increased productivity and operational efficiency. Enhanced ordering, receiving and fluid product flow processes for increased sales and merchandising appeal.
- Visual merchandising - 20+ years experience visual merchandising hard and soft goods to create optimal visual appeal and selling experience for both customer and sales guide. Manage visual merchandising training, implementation and executed seasonal floor sets.
- Financial management - Monthly management of in-store product purchasing, gross margin, receipts payables and purchasing cards reconciliation.
- Human Resources - Recruiting, hiring and training expert staff in categories of cycling (trail, road, gravel), watersports (canoe, kayak-recreational, light touring, touring, fishing), ski (nordic - race, recreational, backcountry, skate - nordic, recreational), camp (recreational, backpacking) and climb (rock, ice). Innate ability to understand individuals strengths and manage them into positions for success, while mentoring and coaching in areas needing improvement.
- Customer service excellence. Led company scores in customer service surveys for 2023. Daily customer feedback on superior customer service. Hiring a team with a genuine passion for people leads to an authentic customer service experience.
Store/Area Manager
Eastern Mountain Sports
11.2012 - 10.2022
- Opened and managed four EMS locations, overseeing multiple stores at once - Freeport, ME, South Portland, ME, Portland, ME, Portsmouth, NH.
- Achieved year over year sales increase of 10% to plan for 4 years straight; accomplished top sales % to plan of 58 EMS locations for 2015 & 2016.
- Brought climb department sales ranking from 14th to 1st.
- Brought bike department sales and service ranking from 10th to 6th
- Decreased and maintained shrink from 2.5% to less than 1%
- Created over 15 partnerships with local clubs and organizations without a grassroots marketing budget.
- Managed visual merchandising training, implementation and executed seasonal floor sets for multiple stores
Captain Fishing Vessel Hattie & Arri
Custom House Seafood, Inc.
03.2005 - 11.2012
- Captain of a 45 foot fishing and supply vessel and manager of a lobster buying station in Casco Bay, Maine.
- Responsible for daily servicing for 20+ lobstermen
- Managed a small deck crew
- Managed procurement of $5 Million in lobster and bait sales.
Registered Maine Guide
Self Employed
03.2000 - 04.2005
- Led groups of 10+ on backpacking/camping/paddling adventures.
- Responsible for all aspects of trips including meals, navigation, education and activities.
- Successful journeys included the enjoyment and safety for all clients.
Education
Bachelor of Science - Nursing
University of Southern Maine
Portland, MEClayton College of Holistic Nutrition
Skills
- People management / relations
- Customer engagement / experience
- Creative problem solver
- Recruiting / hiring
- Training and development
- Maximizer - ability to find untapped potential / leveraging strengths
- Productivity / efficiency solutions
- Visual merchandising
- Inventory management
Certification
Registered Maine Guide, Recreational
ACA Paddle certification
Emotion Code Practitioner Certification
Self taught Herbalist
Timeline
Retail Manager
L.L. Bean
10.2022 - Current
Store/Area Manager
Eastern Mountain Sports
11.2012 - 10.2022
Captain Fishing Vessel Hattie & Arri
Custom House Seafood, Inc.
03.2005 - 11.2012
Registered Maine Guide
Self Employed
03.2000 - 04.2005
Bachelor of Science - Nursing
University of Southern Maine
Clayton College of Holistic Nutrition
Registered Maine Guide, Recreational
ACA Paddle certification
Emotion Code Practitioner Certification
Self taught Herbalist
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