Summary
Overview
Work History
Education
Skills
Timeline
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Sae Park

Charlotte,NC

Summary

Professional Summary

Detail-oriented with a strong foundation in mathematics, statistics, and data analytics. Adept at leveraging SQL, Python, and data visualization tools to extract meaningful insights. Passionate about continuous learning, problem-solving, and applying data-driven strategies to enhance decision-making. Eager to expand expertise in data analytics while delivering impactful solutions in dynamic environments.

Overview

2
2
years of professional experience

Work History

Client Services Specialist – Data & Information Processing

AMWINS
01.2023 - 09.2024

Promotion Progression: Claims → Audits → Inspections Reporting

  • Spearheaded service level recovery efforts in the Claims team, raising performance from 30% to 80% within one year; recognized as subject-matter expert and entrusted with specialized markets and queue management projects
  • Rapidly adapted to new workflows in the Audits team, leading initiatives that reduced volume backlogs and improved training processes
  • Promoted to support a new Inspections Reporting team, where I implemented workflow improvements, enhanced training materials, and contributed to UAT for automation tools

Education

Bachelor of Science - Mathematics, Statistics

University of North Carolina At Charlotte

Skills

  • SQL
  • PostgreSQL
  • NoSQL
  • Python
  • Tableau
  • Microsoft Excel
  • Visual Studio
  • PySpark

Timeline

Client Services Specialist – Data & Information Processing

AMWINS
01.2023 - 09.2024

Bachelor of Science - Mathematics, Statistics

University of North Carolina At Charlotte
Sae Park