Summary
Overview
Work History
Education
Skills
Additional Information
Community Service & Volunteer Work
Work History
Timeline
Generic

Saelna Elisca

San Diego,CA

Summary

Customer-focused professional with a solid background in customer service and effective communication. Delivers support in fast-paced environments and collaborates seamlessly within teams. Committed to enhancing customer experiences and contributing positively to team dynamics.

Overview

2027
2027
years of professional experience

Work History

Retail Associate

Unique Coqui Souvenirs
San Juan, Puerto Rico
2021 - 2026
  • Delivered personalized customer service in a fast-paced retail environment serving both locals and tourists.
  • Supported sales, inventory management, merchandising, and daily store operations to enhance overall store performance.
  • Cultivated interpersonal and communication skills through direct client interaction, fostering positive customer relationships.
  • Ensured organization and professionalism in high-traffic environments, facilitating efficient store operations.

Tutor

Episcopal Cathedral School & Robinson School
San Juan, Puerto Rico
2022 - 2024
  • Tutored 25+ students (ages 5–10) in math, science, English, and Spanish
  • Facilitated language adaptation and academic support for non-Spanish-speaking students, enhancing their learning experience.
  • Assisted non-Spanish-speaking students with language adaptation and academic support.
  • Enhanced leadership, patience, and problem-solving skills through tailored one-on-one mentorship.

Waitress

Silk Oriental Cuisine
San Juan, Puerto Rico
06.2026 - 08.2026
  • Provided exceptional customer service to enhance dining experience.
  • Coordinated with kitchen staff to ensure timely food delivery.
  • Managed order processing efficiently using point-of-sale system.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Education

BBA - Business Administration And Management

San Diego State University
San Diego
05.2030

High School Diploma -

Robinson School
PR
05.2025

Skills

  • Language proficiency
  • Multilingual communication
  • Reliability
  • Customer engagement
  • Positive and engaging demeanor
  • Sales techniques
  • Attention to detail and organizational skills
  • Quick learner and highly adaptable

Additional Information

Real Estate Pre-Licensure Course (In Progress)

Community Service & Volunteer Work

Student Council Secretary

  • Assisted in organizing school-wide events including Welcome Bashes, Christmas Night, and student engagement activities.
  • Represented student concerns and participated in leadership initiatives and school open house tours.
  • ·Collaborated with faculty and peers to foster school community involvement.

Haiti Diaspora 360 Non-Profit Ambassador

  • Helped raise over $1,000 to support educational opportunities for Haitian students.
  • Created awareness graphics and assisted with outreach efforts for fundraising initiatives.
  • Contributed to initiatives supporting educational access and relief efforts within Haitian communities.

Hope Lodge- American Cancer Society

  • Assisted in organizing and supporting an event for children affected by pediatric cancer and their families.
  • Collaborated with volunteers to prepare and distribute candy bags, snacks, and event materials during a community trick-or-treat celebration.
  • Helped foster a welcoming and supportive environment for over twenty families through compassionate engagement and teamwork.

Casa Cuna San Cristobal

  • Supported a holiday initiative for children living in residential care by organizing and distributing donated gifts and supplies.
  • Assisted with event preparation and engaged directly with children to help create a positive and supportive holiday experience.
  • Demonstrated empathy, collaboration, and strong organizational skills in a social care setting.

Work History

01-2021

Timeline

Waitress

Silk Oriental Cuisine
06.2026 - 08.2026

Retail Associate

Unique Coqui Souvenirs
2021 - 2026

Tutor

Episcopal Cathedral School & Robinson School
2022 - 2024

BBA - Business Administration And Management

San Diego State University

High School Diploma -

Robinson School