Hi, I’m
Janeth Rodríguez Mendoza
Tulsa
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
8
years of professional experience
Work History
LKQTulsa
Retail Sales Associate
10.2024 - 11.2024
Job overview
- Demonstrated knowledge of store products and services.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Assisted customers with finding the right product for their needs.
- Greeted customers upon entering the store and provided assistance.
- Completed transactions in an efficient manner while providing excellent customer service.
- Tracked inventory levels throughout the day and restocked items as needed.
Braum's Ice Cream and Dairy StoresCoweta
Cook/Drive-Thru Cashier
02.2021 - 11.2022
Job overview
- Prepared and cooked a variety of fast food items, including burgers, fries, chicken nuggets, and sandwiches
- Maintained cleanliness and sanitation standards in the kitchen area, adhering to health and safety regulations
- Operated cooking equipment such as grills, fryers, ovens, and microwaves with precision and efficiency
- Managed inventory levels by monitoring stock levels of ingredients and notifying management when supplies were low
- Collaborated with team members to prioritize orders during peak hours for timely delivery of food to customers
- Adhered to strict timing standards for preparing different menu items to minimize customer wait times
- Handled cash transactions accurately at the register while providing friendly customer service
- Assisted in training new cooks on proper cooking techniques, food safety procedures, and kitchen protocols
- Resolved customer complaints or concerns regarding food quality or service promptly and professionally
- Implemented cost-saving measures by minimizing waste through careful ingredient usage and portion control practices
- Collaborated with front-of-house staff to ensure accurate order preparation according to customer specifications
- Supported team morale by fostering a positive work environment through effective communication
IPacesettersTulsa
Telemarketer
05.2019 - 05.2020
Job overview
- Maintained up-to-date knowledge of company products and services.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Managed time effectively by scheduling daily call times based on peak hours or other factors.
- Identified opportunities for upselling additional products or services based on customer needs.
- Initiated outbound calls to prospective clients using scripts.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked with cross-functional teams to achieve goals.
TCIMTulsa
Telemarketer
05.2017 - 05.2018
Job overview
- Worked closely with marketing teams to develop effective strategies for increasing customer base.
- Participated in weekly team meetings to discuss performance metrics and improvement ideas.
- Initiated outbound calls to prospective clients using scripts.
Education
Community Care CollegeTulsa, OK
Some college
01.2014
Coweta High SchoolCoweta, OK
High school diploma
05.2013
Skills
- Cash handling
- Retail Sales
- Food Preparation
- Cashiering
- Commercial Cleaning
- Cleaning Experience
- Bilingual
- Busser
- Kitchen Experience
- Sales techniques
- Inbound phone calls
- Adaptable learning
- Language proficiency
- Multitasking capacity
Personal Information
Willing To Relocate: Anywhere
Timeline
Retail Sales Associate
LKQ
10.2024 - 11.2024
Cook/Drive-Thru Cashier
Braum's Ice Cream and Dairy Stores
02.2021 - 11.2022
Telemarketer
IPacesetters
05.2019 - 05.2020
Telemarketer
TCIM
05.2017 - 05.2018
Community Care College
Some college
Coweta High School
High school diploma