Brooklyn Burns
Glendale,AZ
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Pratt's Pets
08.2024 - 02.2025
- Greet Customers.
- Feed & Water Animals 3-4 times daily.
- Clean animal bedding and cages.
- Help customers choose their forever pet.
- Dust and Wipe down shelves.
- Give Knowledge to customers about said animals.
- Handle Live animals and insects.
Overnight Stocker
Lowe's Home Improvement
09.2022 - 07.2024
- Helps provide and deliver the right products to customers.
- Unloads merchandise from incoming freight and moves it to the sales floor.
- Organizing goods on shelves, retrieving items from the back storage area, removing defective items as needed.
- Labeling prices.
Customer Service Representative
The Home Depot
10.2020 - 06.2022
- Processed refunds, exchanges, and orders.
- Assisted customers with questions
- Handled emails, inbound calls, and outbound calls
- Booked appointments
- Handled billing issues and order inquiries
- Operated the cash drawer
- Performed data entry for customer information, shipments and orders
- Assisted customers with a warm and professional attitude
Education
High school diploma -
Ironwood High School
Glendale, AZSkills
- Hospitality
- Cash handling
- Front desk
- Cleaning
- Retail sales
- Packaging
- Freight
- Microsoft Office
- Animal care
- Cashiering
- Data entry
- Freight Experience
- Customer service
- RF scanner
- Computer skills
- Pet care
- Cash Handling
- Cash register
- Sales
- Communication skills
- Load & Unload
- Basic math
- Materials handling
- Retail Sales
- Organizational skills
- Retail math
- Warehouse experience
- Computer literacy
Timeline
Retail Sales Associate
Pratt's Pets
08.2024 - 02.2025
Overnight Stocker
Lowe's Home Improvement
09.2022 - 07.2024
Customer Service Representative
The Home Depot
10.2020 - 06.2022
High school diploma -
Ironwood High School
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