Safa Al-Aloosi

· To ensure exceptional guest experiences through tailored service, deep product knowledge, and strong sales outcomes

· Tasks involve engaging with guests, showcasing product functionalities, upholding store standards, participating in events, and contributing to a positive team atmosphere.

· Provide exceptional service by warmly welcoming and assisting guests, providing customized recommendations, and sharing insights about products and promotions.

· Accomplish or exceed store targets for retail sales, service sales, loyalty programs, and multi-channel initiatives

· Handle deals, returns, trade-ins, and assist with online sales.

· Utilize makeup applications and skincare analysis to showcase products and actively engage customers to drive sales

· Support in facilitating service reservations and organizing in-store events that elevate customer experience.

• Led and inspired team members to deliver exceptional client service and achieve sales goals
• Drove performance by enhancing client engagement, sharing expert product knowledge, and providing personalized recommendations
• Coach for growth Contribute to the ongoing success of your team by providing ongoing feedback and development to elevate team performance
• Trained and developed team through onboarding and continuous learning in service excellence, loyalty programs, product expertise, and brand initiatives
• 3 years of leadership experience in a retail, service environment
• Strong sales and client service skills
• Excellent communication and interpersonal skills
• Comfortable in a fast-paced and dynamic environment
• Foster inclusivity and teamworkHelp promote a culture of openness where everyone feels empowered
• Uphold Sephora standards Follow company policies and help create a safe and enjoyable shopping experience
• Execute daily operations Assist with inventory, visual merchandising, and maintaining store standards
• Quick learner with the ability to absorb and share product knowledge and training
• Lifted and carried merchandise weighing up to 50 pounds for store operations.