SAFA MOURABIT
Kissimmee
Summary
Detail-oriented and customer-focused professional with extensive experience in visa processing, online reservations, event organization, and client relations. Adept at managing administrative tasks, coordinating travel itineraries, and delivering excellent customer service. Fluent in Arabic, English, and French, with strong computer skills in Microsoft Office.
Overview
11
11
years of professional experience
Work History
Assistant
Marrakech Vibes
01.2019 - 01.2022
- Organized events, gala evenings, and corporate functions
- Coordinated logistics and ensured seamless execution of events
Reservation Agent
Check in Morocco
01.2018 - 01.2019
- Managed hotel, guesthouse, and villa bookings
- Designed city tours and customized travel experiences for clients
- Arranged activities based on client preferences
Office Agent
ZAIDI Assurance
01.2015 - 01.2016
- Managed insurance claims and contracts
- Monitored client portfolios and recommended new products
- Provided customer support and guidance on insurance policies
Visa & Online Reservation Agent
1001 EVENTS
01.2011 - 01.2014
- Handled online hotel and villa bookings
- Created detailed itineraries for city tours
- Processed visas for tourists requiring entry permits
Education
ISTA NTIC Syba - Computer Networks
ISTA NTIC
01.2011
American Language Center (ALC) - Two years of English language studies
American Language Center (ALC)
01.2010
Baccalaureate - Life and Earth Sciences
01.2010
Skills
- Microsoft Word (Advanced)
- Excel (Advanced)
- PowerPoint (Basic)
- Strong organizational abilities
- Customer service expertise
- Problem-solving skills
Additional Information
Passionate about sports, including basketball, reading, and swimming, Excellent interaction with children
Timeline
Assistant
Marrakech Vibes
01.2019 - 01.2022
Reservation Agent
Check in Morocco
01.2018 - 01.2019
Office Agent
ZAIDI Assurance
01.2015 - 01.2016
Visa & Online Reservation Agent
1001 EVENTS
01.2011 - 01.2014
ISTA NTIC Syba - Computer Networks
ISTA NTIC
American Language Center (ALC) - Two years of English language studies
American Language Center (ALC)
Baccalaureate - Life and Earth Sciences
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