Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Safae Larhnimi

Whitehall,Pennsylvania

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Customer Service Assistant

Forlessfones
09.2018 - 12.2021
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Addressed escalated customer service issues sent from sales and service teams to save customer relationships.

Administrative Assistant

Chaml Association
07.2011 - 09.2013
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Coached new employees on administrative procedures, company policies and performance standards.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.

Administrative Assistant

LE PONT Elementray School
06.2008 - 11.2010
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Processed student registrations and withdrawals.
  • Documented attendance, grades and test scores to update permanent records.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Facilitated timely delivery of special projects to meet organizational and departmental objectives.

Education

Associate of Science - Business Administration

OFPPT
Kenitra, Morroco
06.2008

High School Diploma -

Abderahman Nacer
Kenitra, Morroco
06.2006

Skills

  • Microsoft Windows and Office
  • Technical Support
  • Computer Hardware Knowledge
  • Support End-Users
  • Helpdesk Services
  • Issue and Resolution Tracking
  • Resolve Technical Problems
  • Managing Multiple Tasks
  • Problem-Solving Ability
  • Friendly and Patient

Certification

  • Google IT Support Professional Certificate [ Google] - September 2023
  • Adult and Pediatric First Aid/CPR/AED [American Red Crosss] September 2023

Languages

Arabic
Native or Bilingual
French
Full Professional

Timeline

Customer Service Assistant

Forlessfones
09.2018 - 12.2021

Administrative Assistant

Chaml Association
07.2011 - 09.2013

Administrative Assistant

LE PONT Elementray School
06.2008 - 11.2010

Associate of Science - Business Administration

OFPPT

High School Diploma -

Abderahman Nacer

Similar Profiles

CREATE PROFILE
Safae Larhnimi