Summary
Overview
Work History
Education
Skills
Timeline
Generic

Safari Clark

Pittsburgh,PA

Summary

Dynamic leader with a proven track record at Hello Bistro, enhancing operational efficiency and customer satisfaction. Expert in team development and customer service, adept at driving growth and profitability through strategic initiatives and effective leadership. Skilled in safe food handling and fostering positive team environments, consistently achieving and surpassing company goals. I am also ServSafe certified.

Overview

6
6
years of professional experience

Work History

Certified Shift Supervisor

Hello Bistro
10.2023 - Current
  • Evaluated performance, adjusted strategies, and maintained agile, sustainable operations.
  • Modernized and improved operational procedures to increase productivity and profitability while tightly controlling costs.
  • Devised new promotional approaches to boost customer numbers and market penetration while enhancing engagement and driving growth.
  • Coordinated special events such as catering orders or fundraising initiatives, ensuring seamless execution from planning stages through completion.

Waitress

Ocean Treasures
08.2021 - 09.2022
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.

Team Leader Manager

McDonald's
05.2019 - 08.2021
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall company vision.

Education

High School Diploma - Child Care

Aberdeen High School
Aberdeen, MD
05.2021

Skills

  • Effective leadership
  • Workplace safety
  • Customer service experience
  • Safe food handling
  • Training and mentoring
  • Management experience
  • Team management
  • Team building
  • Policy enforcement
  • Delegation
  • Natural leadership skills
  • Decision-making
  • Cash handling
  • Relationship building
  • Energetic and enthusiastic
  • Flexible schedule
  • Employee training
  • Team development

Timeline

Certified Shift Supervisor

Hello Bistro
10.2023 - Current

Waitress

Ocean Treasures
08.2021 - 09.2022

Team Leader Manager

McDonald's
05.2019 - 08.2021

High School Diploma - Child Care

Aberdeen High School

Similar Profiles

CREATE PROFILE
Safari Clark