Safari Gilbert
Charlotte,NC
Summary
Highly motivated and committed employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills with a history of meeting company needs with consistent and organized practices. Skilled at working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
Work History
Server
Hooters
Charlotte, NC
03.2023 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Provided exceptional service to a high volume of daily customers.
- Trained new employees to perform duties.
Cashier Team Lead
Smithfield's Chicken N BBQ
Dunn, North Carolina
10.2018 - 08.2021
- Trained new cashiers on the proper use of registers and store policies.
- Assisted cashiers with resolving customer complaints and inquiries.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- I assisted customers over the phone regarding store operations, product information, and order placement.
After-School Program Leader
Simply Girls Inc
Dunn, North Carolina
06.2019 - 05.2021
- Organized and supervised daily activities for students in the after-school program for youth ages 5–18.
- Provided guidance on social development skills such as problem solving, conflict resolution, and communication.
- Assisted with homework assignments, projects, and tests.
- Lead group discussions and activities related to character-building topics such as respect, responsibility, and community service.
- Assisted with planning for programs providing personal, educational, and social development.
Education
Associate of Science - Business Administration
University of North Carolina At Charlotte
Charlotte, NC06-2023
Skills
- Microsoft Excel
- Exceptional customer service
- Positive and professional
- Detail-Oriented
- Teamwork
- Organization
- Time-Management
References
References available upon request.
Timeline
Server
Hooters
03.2023 - Current
After-School Program Leader
Simply Girls Inc
06.2019 - 05.2021
Cashier Team Lead
Smithfield's Chicken N BBQ
10.2018 - 08.2021
Associate of Science - Business Administration
University of North Carolina At Charlotte
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