Summary
Overview
Work History
Education
Skills
Timeline
Generic

Safea Musa

San Diego,CA

Summary

Dedicated front desk receptionist with strong customer service skills and attention to detail. Proven ability to manage inquiries and enhance member experiences efficiently.

Overview

9
9
years of professional experience

Work History

Front Desk Receptionist

Planet Fitness
Surprise, Arizona
03.2022 - 07.2025
  • Greeted and welcomed members and guests at the front desk.
  • Managed member check-ins and membership inquiries efficiently.
  • Answered phone calls, providing information about services and schedules.
  • Handled membership registrations and process payments accurately.
  • Maintained cleanliness and organization of the front desk area.
  • Responded to member concerns, ensuring a positive gym experience.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Maintained an organized reception area and ensured that all guests were attended to promptly.
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Explained policies and procedures to visitors.
  • Handled sensitive information in a confidential manner.

Machine Operator

Iris USA
Surprise, Arizona
01.2019 - 02.2022
  • Operated machinery to produce packaging materials efficiently.
  • Monitored equipment performance and reported any issues promptly.
  • Loaded raw materials into machines for processing activities.
  • Maintained cleanliness and organization of work area consistently.
  • Followed safety protocols to ensure a secure working environment.
  • Assisted team members in troubleshooting machine malfunctions effectively.
  • Conducted routine inspections to verify equipment functionality regularly.
  • Adjust machine settings to complete tasks accurately.
  • Ensure that safety guidelines are followed at all times while operating machinery.
  • Observe machine operations to detect any problems or defects in the finished product.
  • Load raw materials into machines according to specified measurements.
  • Carry out regular safety checks on machinery prior to operation.
  • Monitor the feed and speed of machines during the machining process.
  • Perform periodic maintenance on machines such as cleaning and lubrication.
  • Verified production orders prior to starting set-up.
  • Identify areas where improvements can be made in terms of efficiency or cost savings.
  • Trained new operators and implemented new division operator training program to improve retention rates and increase production.
  • Trained personnel on safe handling procedures for hazardous materials used during production processes.

Picker Packer

Amazon
Phoenix, Arizona
05.2016 - 01.2019
  • Sorted and organized merchandise in designated locations within the warehouse.
  • Packaged products accurately for shipment to customers and retail partners.
  • Operated forklifts and pallet jacks to move heavy items safely.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Utilized inventory management systems to track stock levels effectively.
  • Followed safety protocols to ensure a secure working environment for all staff.
  • Assisted in training new hires on packing procedures and warehouse operations.
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Used handheld scanners to key in data for packages.
  • Wrapped packages securely with bubble wrap, tape and labels before loading onto delivery trucks.
  • Maintained cleanliness of work area, equipment and supplies used in picking process.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Picked up heavy objects using proper lifting techniques to avoid personal injuries.
  • Verified accuracy of picked items by comparing them against pick list.
  • Labeled packages accurately with destination addresses for shipping purposes.
  • Reported any damaged products to supervisor immediately upon discovery.

Education

Associate of Science - Science

University of Maryland Global Campus
Hyattsville, MD
04-2018

Skills

  • Membership management
  • Front desk operations
  • Payment processing
  • Data entry
  • Office organization
  • Staff training
  • Problem solving
  • Time management
  • Conflict resolution
  • Effective communication

Timeline

Front Desk Receptionist

Planet Fitness
03.2022 - 07.2025

Machine Operator

Iris USA
01.2019 - 02.2022

Picker Packer

Amazon
05.2016 - 01.2019

Associate of Science - Science

University of Maryland Global Campus

Similar Profiles

CREATE PROFILE