GARRETT PITTS
Icard,NC
Summary
Diligent Personal Trainer dedicated to developing personalized fitness programs that drive client success. Expertise in assessing individual needs, fostering motivation, and ensuring injury prevention. Committed to creating a supportive environment that encourages clients to achieve their fitness goals.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Front Desk Receptionist
Excel Fitness Center
Hickory, NC
02.2026 - Current
- Greeted and assisted members with inquiries and service requests, enhancing customer satisfaction.
- Welcomed customers upon entry to create a friendly atmosphere. and made them feel welcome.
- Answered phone calls, providing information about services and promotions to inform and engage potential clients.
- Managed appointment scheduling for personal training sessions and classes.
- Processed member registrations, renewals, and payments efficiently.
- Handled membership concerns, resolving issues with professionalism and care.
Delivery Driver
Domino's Pizza
08.2025 - Current
- Delivered orders promptly, contributing to high customer satisfaction and encouraging repeat business.
- Navigated efficiently using GPS technology to optimize delivery routes.
- Processed cash transactions accurately, ensuring customer satisfaction with seamless service.
- Maintained vehicle cleanliness and performed basic maintenance checks regularly.
Sales Associate
Walmart
01.2024 - Current
- Guided customers in product selection and inquiries to improve shopping experience.
- Coordinated with team members to restock shelves and maintain organized inventory.
- Assisted customers with product selection and answered inquiries.
- Operated cash register and processed transactions efficiently.
- Stocked shelves and organized merchandise for optimal presentation.
Security Guard
Metro One
01.2024 - 01.2025
- Conducted regular patrols, enhancing safety and security of facilities by identifying and addressing potential risks.
- Monitored premises, deterring theft, vandalism, and unauthorized access through vigilant observation.
- Responded promptly to alarms, incidents, and emergency situations.
- Trained new security personnel on procedures and protocols, ensuring comprehensive understanding and adherence to safety standards.
Customer Service
Peak Performance
01.2022 - 01.2024
- Addressed client inquiries promptly, ensuring positive customer experiences.
- Resolved customer complaints efficiently, reinforcing dedication to customer satisfaction.
- Generated detailed reports on all customer service activities.
- Developed and implemented customer service policies and procedures to ensure consistent, high quality customer service.
- Created and implemented training programs for new customer service assistants, ensuring they had the necessary knowledge to deliver exceptional customer service.
Security Officer
Catawba County Courthouse
01.2021 - 01.2022
- Monitored premises, safeguarding staff and visitors through proactive security measures.
- Responded to incidents, facilitating resolution and maintaining accurate documentation.
- Monitored courthouse premises to ensure safety and security for all visitors.
- Conducted regular patrols to detect and prevent potential security breaches.
- Assisted in managing access control for authorized personnel and visitors.
Education
High School Diploma -
East Burke High School
Icard, North Carolina05-2020
Skills
- Customer service
- Client Engagement
- Membership Management
- Appointment Scheduling
- Service Coordination
- Time Management
- Attention to detail
- Problem solving
- Teamwork and Collaboration
- Reliable
- Dependable
- Positive Attitude
- Goal setting
- Appointment Scheduling
Certification
- Personal Trainer, ISAA, 01/25
- CPR and AED Certification, 01/25
Timeline
Front Desk Receptionist
Excel Fitness Center
02.2026 - Current
Delivery Driver
Domino's Pizza
08.2025 - Current
Sales Associate
Walmart
01.2024 - Current
Security Guard
Metro One
01.2024 - 01.2025
Customer Service
Peak Performance
01.2022 - 01.2024
Security Officer
Catawba County Courthouse
01.2021 - 01.2022
High School Diploma -
East Burke High School