Saffie Rankin
The Bronx,NY
Summary
Dedicated to improving healthcare operations through proactive management of services and teams. Successful at tracking data and optimizing programs according to budget guidelines and forecasted trends.
Overview
12
12
years of professional experience
Work History
Health Technician
Veterans Affairs
03.2018 - Current
- Assisted nurses with daily patient care tasks, ensuring a safe and comfortable environment.
- Utilized medical software to document and track patient progress.
- Contributed to successful accreditation reviews through adherence to established policies, procedures, and guidelines within the healthcare facility.
- Monitored patient vital signs, lab results and other indicators of health.
- Trained new health technicians, sharing best practices for optimal job performance and patient care outcomes.
- Coordinated clinical research activities, contributing to advancements in healthcare knowledge and practice methods.
- Maintained accurate patient charts and medical records.
- Provided compassionate support to patients during difficult health situations, promoting trust and rapport building with the healthcare team.
Senior Clerk
Montefiore Medical Center
10.2011 - Current
- Reduced errors in document handling by implementing a thorough review process before submission or distribution.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Facilitated interdepartmental cooperation improving overall workflow coordination resulting in faster completion of tasks.
- Utilized office management software to record and track customer information.
- Increased customer satisfaction through prompt responses to inquiries and effective problem resolution.
Education
High School Diploma -
Patient Care Tech
Big Apple06.2012
Bachelor of Arts - Health Administration
University of Phoenix
Tempe, AZ06.2017
Skills
- MEDITECH EHR Software
- Attention to Detail
- Individualized treatment plans
- Procedure Preparation
- Medical Terminology
- Critical Thinking
- Laboratory procedures
- Interpersonal Communication
- Equipment Calibration
- Heartsaver CPR AED
- Clinical Training
- Anatomy knowledge
- Care Plan Development
- Medical Laboratory Technician (MLT)
- Patient Assessments
- Decision-Making
- Patient Services
- Equipment safety
- Specimen Collection
- Physician support
Accomplishments
- Resolved product issue through consumer testing.
- Collaborated in the development of the "Red Coat" Pilot Program at Moses Campus setting goals on patient experience and communicating with empathy .
- Create a "Culture of care". lead by example and encourage to develop relationship of trust with patient through reliability confidentiality and empathy.
- Aide students and teachers as PTA President with incentives assisting parents to attend PTA monthly meetings from 5 parents to 25 parents a meeting.
- organize charity events and projects support under-privileged individuals, domestic and abroad.
Timeline
Health Technician
Veterans Affairs
03.2018 - Current
Senior Clerk
Montefiore Medical Center
10.2011 - Current
High School Diploma -
Patient Care Tech
Bachelor of Arts - Health Administration
University of Phoenix
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