Overview
Work History
Education
Skills
Languages
Timeline
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Safiatou Sow

New York,NY

Overview

2
2
years of professional experience

Work History

Host

Applebee's
Middletown, NY
09.2021 - 11.2022
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.

BURGER KING TEAM LEADER

Burger King
Middletown, NY
07.2020 - 01.2022
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
  • Mentored newly hired employees on operations.
  • Counted, sorted and stacked finished pieces for easy access.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Delegated daily tasks to team members to optimize group productivity.

Education

Bachelor of Science - Computer Science

Hunter College of The City University of New York
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Skills

  • Administrative skills
  • Team collaboration
  • Fluent in English and French
  • Customer assistance and interaction
  • Hospitality services
  • Listening skills
  • Technologically savvy

Languages

Fluent in French English Spanish

Timeline

Host

Applebee's
09.2021 - 11.2022

BURGER KING TEAM LEADER

Burger King
07.2020 - 01.2022

Bachelor of Science - Computer Science

Hunter College of The City University of New York

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Safiatou Sow