Safiya Jerome

Consult clients, create contracts and proposals. Provide onsite inspections, remove construction debris or provide property maintenance upkeep with janitorial services. Repair damaged machines, distribute work, and inventory. Manage employees in the workplace, train staff, create invoices, collect payments, distribute payroll and keep records.

Manage facilities for the cleaning of floors, restrooms, hallways, offices, lobby, outdoor public common areas. Fix damaged walls using paint removal, spackle, or maintain painting for upkeep. Replace and fix cracked, stained and damaged flooring. Work directly with plumber, electrician, exterminator and boiler repair men to repair leaks, electrical issues, boiler issues and rodent infestations.

Additional duties include but are not limited to, office and clerical work, answering calls to help customers, most accounting duties and other responsibilities within the company.

Leveraged expertise in PowerPoint, Microsoft Excel, Windows, Microsoft Word, OneNote, and numerous other computer technologies to streamline workflows and improve efficiency.

• Oversaw business-wide changes to modernize procedures and organization.
• Formulated and executed strategic initiatives to improve product offerings.
• Streamlined processes to improve efficiency and reduce operational costs.
• Collaborated with legal, accounting and other professional teams to review and maintain compliance with regulations.
• Developed innovative sales and marketing strategies to facilitate business expansion.
• Directed operational strategies to enhance service and client satisfaction.
• Establish and maintain strong relationships with customers, vendors and strategic partners.
• Elevated brand visibility and market share with launch of highly successful digital marketing campaign.
• Establish vendor relationships to negotiate contracts and ensure service excellence.
• Develop training programs for staff to enhance skill sets and performance levels.
• Analyze operational data to identify areas for continuous improvement and innovation.
• Monitored budget and utilized operational resources.
• Oversee successful implementation of operational strategies and policies to drive organizational growth and productivity.
• Conduct regular performance reviews to assess team progress, providing constructive feedback and guidance for continuous improvement.
• Manage budgets and resources, optimizing allocation for maximum impact on business objectives.
• Develop and execute strategic plans to achieve organizational goals and drive sustainable growth.
• Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of position.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Trained and guided team members to maintain high productivity and excellent performance.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Interact well with customers to build connections and nurture relationships.

Operated various types of city buses and lines. Achieved seamless bus operations across multiple city routes through effective vehicle management. Conducted thorough pre-trip inspections to uphold safety standards. Resolved basic mechanical issues to minimize service disruptions. Reported safety hazards and vehicle conditions to mechanical department and pullout personnel, enhancing overall operational safety.

Follow designated routes, detours, and zone changeover destinations. Collect fares, tickets, and issue transfers. Assist passengers with special needs, including those using wheelchairs, canes, or walkers.

Record and process daily trip reports, addressing runs, delays, passenger transfers, and ticketing issues. Managed personal equipment inventory, including RDMs. Prepared operator occurrence and lost inventory reports to maintain operational efficiency.

Implemented daily operational training in security, ethics, and self-defense driving techniques. Assisted in learning routes and identifying potential threats. Conducted safety checks for bombs and hazardous materials while adhering to protocols for emergency situations.

• Operated buses safely across designated routes, ensuring timely arrivals and departures.
• Conducted pre-trip inspections to maintain vehicle safety and compliance with regulations.
• Conducted onsite inspections to maintain vehicle safety and compliance with regulations.
• Assisted passengers with boarding, providing information on routes and schedules.
• Responded promptly to passenger inquiries and concerns, enhancing customer service experience.
• Adhered strictly to traffic laws and safety guidelines while operating the bus on assigned routes.
• Implemented conflict resolution strategies to maintain a positive atmosphere onboard the bus during challenging situations.
• Informed passengers about route details, delays, changes, schedules, transfers, and fare policies as needed.
• Assisted distressed passengers and notified dispatch of bus location and passenger symptoms.
• Handled emergency situations calmly and effectively by following established protocols for passenger safety and incident reporting.
• Contacted dispatchers and company mechanics to report vehicle issues and other problems.
• Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
• Built rapport with regular passengers, creating a sense of trust and community within the public transit system.
• Worked different route every day based on changing passenger locations and destinations.

2010-2012

Assistant Manager Cad Operations Department

Ysrail A. Seinuk P.C

Manage drafting team and projects under direction of CAD supervisor. Directly work with drafting team and engineers to complete deadlines for upcoming projects. Back check AutoCAD drawings such as structural plans, column schedules, sections, details and typical details, etc. for errors and accuracy.

Maintain detailed log books of completed projects being sent out.

Prepared drawings for sign and seal.

• Coordinated project schedules and deliverables for engineering consulting projects.
• Trained junior staff in drafting and AutoCad computer technologies.
• Streamlined communication processes between drafting department and engineering teams to enhance workflow efficiency.
• Mentored junior staff on best practices in project management and client relations.
• Developed training materials for new hires to facilitate onboarding in consulting operations.

1998-2010

Senior Draftsman

Ysreal A. Seinuk P.C

Create new AutoCAD drawings of Borders and Title Sheets; Coordinated Boring Plans; Cellar/Foundation Plans; Steel Part Framing Plans; Reinforcement Plans; Concrete Part Framing Plans; Coordinated Column Location Plans and Layout of Stress Lines; Truss Elevations; Shear wall and Layout of Reinforcement Bars.

Designed Boring Schedules; Loading Schedules; Reinforcement Schedules; Elevations and Column Schedules with Symbols, Legends and Notes based on building specifications and codes. Create new Column Details; Pile Cap Details; Underpinning Details; Footing/Wall/Buttress Details; Slab and Grade Details; Beams and Foundation Details; Foundation Typical Details; Foundation Sections; Superstructure Details; Superstructure Sections; Typical Details; Notes and other Typical Masonry/Miscellaneous Details.

Layout accurate coordinates on plans and precise dimensions on plans, sections and details. Scale sections and plans to set scale and layout dimensions when needed or when not provided by engineer.

Utilize technical manuals to ensure compliance with applicable codes and standard sizes for Wide flange beams. Insert Xref’s or bind architectural backgrounds or blocks to reference and create new AutoCAD drawings. Create new Sketches, DXF files, PDF files.

Plot and send out drawings; plot drawings for sign and seal, meetings or to back check. Markup shop dwg’s when needed and log for storage.

1998 -2025

Junior Draftsman

Ysreal A. Seinuk P.C./Cantor Seinuk & WSP Group

Create new AutoCAD drawings of Borders and Title Sheets; Boring Plans; Cellar/Foundation Plans; Steel Part Framing Plans; Reinforcement Plans and Stress Lines; Concrete Part Framing Plans; Column Location Plans; Truss Elevations; Shear wall and Layout of Rebars; Boring Schedules; Loading Schedules; Reinforcement Schedules; Column Schedules/Legend Notes; Column Details; Pile Cap Details; Underpinning Details; Footing/Wall/Buttress Details; Slab and Grade Details; Beams and Foundation Details; Foundation Typical Details; Foundation Sections; Superstructure Details; Superstructure Sections; Typical Details; Notes and other Typical Masonry/Miscellaneous Details.

Self-check and Plot drawings for meetings, sign and seal or to be back checked by supervisor.