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SAFIYA MOHAMAD
St Paul,Minnesota
Summary
Clinical Master's in Social Work holder with a Bachelor of Social Work. Demonstrated strong communication and interpersonal skills while effectively utilizing Microsoft Office and specialized systems such as MAXIS, CAFFE, and MMIS. Currently serving as Eligibility Specialist Senior in FAS Department, focused on delivering impactful training and support.
Overview
25
25
years of professional experience
Work History
Public Welfare Financial Worker 3
Ramsey County Human Services
02.2014 - Current
- Represented unit members in managing challenging client interactions and processing appeal cases to ensure fair outcomes
- Maintained up-to-date knowledge of public assistance program requirements through meetings and training sessions, developing cultural and diversity awareness, and training team members on these insights
- Trained team members on resource management techniques
- Converted Somali documents into English to enhance clarity and accessibility for clients
- Performed additional duties to support agency operations
Childcare provider 1
Greater Minneapolis Crisis Nursery
02.2010 - 05.2017
- Maintain a healthy and nurturing care environment.
- Ensure developmentally appropriate physical and hygienic care of the children.
- Organized and supervised children's activities, fostering engagement and creativity in a safe environment.
- Communicate effectively and work as part of a team
- Managed children's behavior positively, promoting a supportive and respectful atmosphere.
- Assure meeting of medical and health care needs
- Completed documentation accurately, ensuring compliance with regulatory standards and facilitating effective communication.
- Role model healthy, professional adult behavior
Social Worker intern: Independent Living Skills - SELF program
Ramsey County Human Service
06.2014 - 12.2014
- Case Manager for youth who are transitioning from foster home to independent living
- Ensured youth transitioned from out-of-home care equipped with essential independent living skills including financial literacy, housing stability, and health management.
- Achieved high school diploma
- Employment and/or acceptance to post-secondary education
- Health care coverage
- Established savings account
- Safe and affordable place to live
- Transportation skill
- Instructed youth in accessing and utilizing community resources to promote self-sufficiency.
Social Worker Intern
Guadalupe Alternative Programs Social Service
05.2013 - 12.2013
- Case manager for clients of immigrants who have been victims of torture seeking asylum in the United States and for students attending Guadalupe Alternative Programs School
- Researched community resources and guided clients in accessing support services.
- Coordinated client transportation to enhance access to essential resources.
- Led conferences on cultural barriers with supervisor to identify and address obstacles effectively.
- Co-led a research project that assisted the school in how to comprehend and provide better services with increasing population at Guadalupe Alternative Programs School
Classroom assistance
AmeriCorps Literacy Council, St. Paul, MN
01.2008 - 10.2009
- Classroom teacher assistant
- Work with Saint Paul Public Highwood Hills School in classrooms of preschools ages 3-5
- Tutored preschool children from low-income families to enhance academic performance
- Supported children in improving literacy skills through tailored activities
- Providing one on one literacy tutoring to children in classroom
- Tracked student progress and achievements in computer system to monitor development
Team Lead
Fulfillment Distribution Center, St Cloud, MN
09.2001 - 05.2008
- Managed product mailing to maintain accuracy and streamline processes
- Assisted in tracking team progress and milestones to support project alignment
- Perform team attendance
- Led table organization and setup for efficient service
- Package, shelve, staging and other items
Education
Clinical social worker -
St. Mary’s University
Minneapolis, MN01-2025
Bachelor of Social Work - undefined
Metropolitan State University
St Paul, MN01-2014
Associate in Arts Degrees - undefined
St. Paul College
St Paul, MN01-2014
Emergency Cardiac Care/CPR: Certificate - undefined
01-2014
Child Development: Certificate - undefined
St. Paul College
St Paul, MN01-2010
Public Welfare Financial Worker: Diploma - undefined
St Cloud Tech College
St Cloud, MN01-2008
Skills
I have the skills of a lead worker and resource training with my years of experience I bring strong eligibility knowledge, attention to detail, and the ability to apply policy accurately I am comfortable reviewing cases, identifying trends, supporting coworkers, and explaining program requirements clearly to clients I also understand the importance of documentation, timeliness, customer service, and consistency when working with public assistance programs
Case management
Timeline
Social Worker intern: Independent Living Skills - SELF program
Ramsey County Human Service
06.2014 - 12.2014
Public Welfare Financial Worker 3
Ramsey County Human Services
02.2014 - Current
Social Worker Intern
Guadalupe Alternative Programs Social Service
05.2013 - 12.2013
Childcare provider 1
Greater Minneapolis Crisis Nursery
02.2010 - 05.2017
Classroom assistance
AmeriCorps Literacy Council, St. Paul, MN
01.2008 - 10.2009
Team Lead
Fulfillment Distribution Center, St Cloud, MN
09.2001 - 05.2008
Public Welfare Financial Worker: Diploma - undefined
St Cloud Tech College
Child Development: Certificate - undefined
St. Paul College
Emergency Cardiac Care/CPR: Certificate - undefined
Associate in Arts Degrees - undefined
St. Paul College
Bachelor of Social Work - undefined
Metropolitan State University
Clinical social worker -
St. Mary’s University