Safiyah Williams
San Francisco,CA
Summary
Being able to utilize my strong organizing skills and 8+ years of customer service experience to influence new innovative operations. Aiming to leverage my experience and knowledge to effectively fill (position)
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Director
Five Keys
04.2023 - 08.2024
- Oversaw the Transition Age Youth (TAY) program, guiding young adults through housing, education, and employment pathways.
- Collaborated with a diverse population to deliver exceptional customer service and support to clients.
- Helped clients navigate systemic and personal challenges to support long-term self-sufficiency and stability.
- Worked closely with community partners and staff to ensure program success and client-centered care.
- Supported individuals involved in the justice system with reentry and stabilization services
- Provided services to justice-impacted individuals, helping them navigate housing, employment, and community resources
Navigation Supervisor
Five Keys
03.2020 - 05.2023
- Full understanding of programmatic and administrative needs
- Working with a diverse population, giving advice and support with the idea of encouraging and confidence building to secure a positive outlook on life
- Excellent communication skills, both verbal and written.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked well in a team setting, providing support and guidance.
Manager
Cernx
06.2016 - 06.2018
- Transported, organized, labeled and processed over 5,000 items of inventory daily accommodating consistently changing shipment schedules and delivery items
- Kept operations running smoothly and met deadlines
- Kept track of daily logs and excel spreadsheets
- Kept active communication with team and made sure that we provide excellent customer service
Care Provider
In Home Support Service
12.2011 - 06.2018
- Maintained a safe, positive, and secure atmosphere
- Prepare meals, dressings, up kept domestic and household tasks for clients as needed
- Accompany clients with medical appointments and check ups
- Adhere to professional standards of IHSS agency and requirements, provided companionship and basic emotional support
Education
High School Diploma -
Treasure Island Job Corp
Skills
- Delegation
- Date Entry
- Logistics
- Adaptability
- Critical Thinking
- Constructive Feedback
- Office Administration
Certification
Microsoft Excel
Personal Information
Title: Assistant Director
Timeline
Assistant Director
Five Keys
04.2023 - 08.2024
Navigation Supervisor
Five Keys
03.2020 - 05.2023
Manager
Cernx
06.2016 - 06.2018
Care Provider
In Home Support Service
12.2011 - 06.2018
High School Diploma -
Treasure Island Job Corp