Saga Rivers

• Supervised dish-pit operations, maintaining sanitation standards and efficient workflow during peak service periods.
• Trained dishwashers on dishwashing procedures, safety practices, and proper use of cleaning chemicals and use of the dishwashing machines.
• Coordinated plate/bowl, glassware, and utensil turnover to support timely kitchen and banquet service.
• Monitored equipment condition, reporting malfunctions and reducing downtime through prompt corrective action.
• Enforced hygiene procedures, supporting compliance with health codes and property cleanliness standards.
• Organized supply inventory, restocking detergents, gloves, and sanitation materials for continuous operations.
• Balanced workload and ensuring consistent coverage across dish room stations.
• Inspected cleaned items for quality, returning improperly washed ware to maintain service readiness.
• Increased employee retention rate by fostering a supportive team environment that valued hard work and dedication.
• Reduced kitchen accidents by enforcing proper safety protocols and training staff on best practices.
• Contributed to successful restaurant inspections by maintaining high standards of cleanliness throughout the kitchen
• Coordinated tasks among dishwashing staff, prioritizing duties based on urgency and importance during busy shifts.
• Collaborated with chefs and other kitchen staff for smooth daily operations and timely meal preparation.

• Washed dishes, cookware, and utensils while maintaining clean, and organized kitchen stations.
• Operated commercial dishwashing equipment safely and followed sanitation procedures.
• Sorted and stored clean kitchenware to support smooth back-of-house operations.
• Emptied trash, disposed of waste, and maintained cleanliness in dish-pit areas.
• Managed high-volume dish flow during meal periods with consistent pace and reliability.
• Communicated with co workers to complete tasks on time.
• Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
• Completed additional cleaning tasks within the kitchen area, contributing to an overall sanitary work environment.
• Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
• Contributed to a positive team environment through effective communication and collaboration with kitchen staff members.
• Stepped into additional roles during busy times to boost coverage of important stations.
• Assisted with basic food preparation tasks as needed, helping expedite meal service for guests.
• Utilized effective time management skills to balance dishwashing duties with any additional cleaning or food preparation tasks assigned.
• Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
• Fostered a positive work environment by maintaining a professional attitude and appearance at all times.
• Demonstrated flexibility in adjusting work schedule to accommodate fluctuating business demands during peak dining hours or special events.
• Inspected dishwashing equipment and reported issues to supervisor.
• Prepped ingredients for the following day for cooks and chefs to use.

• Deep cleaned entire house on my own in 1-3 hours

• Restocked linens, toiletries, and cleaning supplies to support uninterrupted daily life at the house for the guests stay.

• Reported maintenance concerns, damaged items, and safety hazards promptly to owner.

• Full self management.

• Keeping track of Inventory and restocking.

• Guided cave tours, delivering accurate geological history and safety instructions.
• Inspected tour routes and equipment before guest entry.
• Monitored visitor flow to maintain safe, organized tour experiences.
• Answered guest questions with clear interpretation of cave features.
• Resolved guest concerns promptly while preserving positive experience.
• Built personal relationships with guests to promote positive experiences.
• Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
• Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
• Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
• Increased customer satisfaction through attentive listening and personalized tour adjustments based on group interests.
• Received numerous positive reviews from clients, reflecting strong communication skills and in-depth knowledge of the cave and the surrounding areas history.
• Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.

• Processed guest orders accurately through POS system and maintained smooth checkout flow.
• Balanced cash drawer, handled payments, and resolved register discrepancies with precision.
• Greeted guests promptly, answered menu questions, and provided courteous service during peak periods.
• Coordinated with kitchen staff to ensure order accuracy and timely handoff.
• Supported drive-thru transactions by verifying orders, payments, and special requests.
• Maintained clean front counter, lobby, and service areas to uphold restaurant standards.
• Trained new cashiers on register procedures, guest service expectations, and POS operations.
• Addressed customer concerns professionally and escalated issues to management when needed.
• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Built relationships with customers to encourage repeat business.
• Helped customers complete purchases, locate items, and join reward programs.
• Restocked and organized merchandise in front lanes.

• Cleaned guest rooms, bathrooms, and public areas to maintain consistent cleanliness standards.
• Replenished linens, toiletries, and amenities to prepare rooms for incoming guests.
• Inspected rooms for maintenance issues and reported concerns promptly to support timely repairs.
• Followed housekeeping procedures and safety guidelines to maintain orderly work areas.
• Assisted team members with room turnover and priority cleaning during high-volume occupancy periods.
• Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.

I graduated with a 4.0 GPA, and I finished all but three subjects early.