SAGAR GHOSH
Elmont
Summary
Experienced and versatile Lead Bartender with over 5 years of progressive experience as a busser, barback, bartender, and bar receiver. Adept at managing bar operations, training staff, and delivering exceptional customer service in fast-paced environments. Skilled in crafting creative cocktails, maintaining inventory, and ensuring smooth collaboration between front- and back-of-house teams. Known for fostering a welcoming atmosphere, improving operational efficiency, and driving customer satisfaction. Seeking to leverage my comprehensive skill set and leadership abilities to elevate service standards, and contribute to the success of LUDLOW HOUSE.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Bartender
Ludlow House
06.2022 - Current
- Greeted customers and provided excellent customer service
- Provided drink suggestions to customers based on their preferences
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures
- Introduced a second cocktail promotion to our menu that was well received by customers and increased monthly sales by 3%
- Trained new bartenders on all aspects of the job, from drink preparation and knowledge to building valuable customer relationships, and upselling techniques
Bartender
the fulton
12.2022 - 11.2023
- Achieved an average 6% sales increase on the guest check through consistent upselling, and promoted the cocktail menu by introducing a cocktail of the month
- Supported the team by picking up extra shifts and remaining flexible in scheduling
Barback/ Bar Receiver
Ludlow House
01.2021 - 05.2022
- Assisting bartenders: Provide support to the bartender by retrieving items
- Preparing garnishes and batches, or setting up and breaking down the bar
- Assisting the receiver: accurate shipping orders and bills of lading to direct and route materials
Busser
Ludlow House
03.2019 - 11.2020
- Expedited food to tables to assist servers during busy periods
- Cleared tables to maintain high turnover rate and minimize wait times
Take-Out Server/host
Dallas BBQ Restaurant
04.2016 - 12.2017
- Assisted with food preparation tasks during peak hours to expedite order fulfillment
- Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions
- Welcomed and thanked guests to demonstrate appreciation for patronage
- Collaborated with delivery services to ensure accurate and timely order handoff
Education
Associate of Arts -
Queens College of The City University of New York
Flushing, NY09.2019
High School Diploma -
Newcomers High School
Long Island City, NY06.2016
Skills
- Menu innovation
- Adaptability
- Event coordination
- Beverage director
- Inventory management
- Health and hygiene
- Alcohol laws and regulations
Certification
comptia A+
network A+
Timeline
Bartender
the fulton
12.2022 - 11.2023
Bartender
Ludlow House
06.2022 - Current
Barback/ Bar Receiver
Ludlow House
01.2021 - 05.2022
Busser
Ludlow House
03.2019 - 11.2020
Take-Out Server/host
Dallas BBQ Restaurant
04.2016 - 12.2017
High School Diploma -
Newcomers High School
Associate of Arts -
Queens College of The City University of New York
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