Mateo Monsalve
Queens,NY
Summary
Dedicated bartender with a focus on creating engaging customer experiences and building strong client relationships. Proven ability to train new staff in cocktail preparation and bar procedures, ensuring consistent service quality.
Overview
3
3
Languages
11
11
years of professional experience
Work History
Bartender
Yingtao
New York, New York
01.2026 - Current
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Greeted customers and provided excellent customer service.
- Processed payments accurately and efficiently with POS system.
- Developed good working relationships with fellow employees through effective communication.
Bartender
Connect Sports Bar
New York, New York
05.2025 - 02.2026
- Provided exceptional customer service through engaging interactions and timely responses.
- Mixed cocktails and beverages to meet customer preferences and requests.
- Trained new bartenders on drink preparation and bar procedures for consistency.
Bartender
Atlantic Grill
New York, New York
02.2025 - 05.2025
- Provided exceptional customer service through engaging interactions and timely responses.
- Mixed cocktails and beverages to meet customer preferences and requests.
- Maintained cleanliness and organization of bar area for efficient service.
Bartender
Monkey Bar
New York, New York
02.2023 - 11.2025
- Provided exceptional customer service through engaging interactions and timely responses.
- Welcomed customers with a friendly demeanor upon entry. and provided excellent customer service.
- Mixed cocktails and beverages tailored to customer preferences, enhancing overall satisfaction.
- Maintained cleanliness and organization of bar area for efficient service.
- Developed new drink recipes to enhance menu offerings and appeal to customers.
Bartender
ISABELLE’S OSTERIA
New York, USA
06.2022 - 02.2023
- Greeted customers, processed food and beverage orders, communicated orders to kitchen staff, verified IDs for alcoholic beverage orders, handled payments, maintained cleanliness of tables.
- Mixed and served a variety of cocktails and beverages for customers.
- Managed bar inventory and ordered supplies to maintain stock levels.
- Provided excellent customer service to enhance guest experiences.
Manager
Guzman y Gomez Mexican Food
Gold Coast, Australia
12.2016 - 04.2019
- Managed restaurant operations, monitored staff performance to uphold standards, and recruited new team members.
- Supervised daily restaurant operations, facilitating efficient workflow and enhancing customer satisfaction.
- Led team in delivering high-quality customer service in fast-paced environment.
- Managed inventory and ensured stock levels met operational needs.
- Trained and mentored staff on food safety and service standards.
Head Chef
Guzman y Gomez Mexican Food
Gold Coast, Australia
09.2015 - 12.2016
- Directed daily operations of restaurant in Colombia, ensuring quality and efficiency in service delivery.
- Oversaw staffing and coordinated daily restaurant operations to ensure smooth service.
- Led shift operations, coordinating food preparation and maintaining hot line with all necessary ingredients.
- Updated job knowledge by participating in staff training opportunities.
- Explored opportunities to add value to job accomplishments.
Education
Business Diploma -
Imagine Education
Gold Coast, Australia01-2019
Professional at Bussiness Administration -
Politécnico Grancolombiano
Bogotá, Colombia01-2013
Skills
- Cocktail preparation
- Beverage service
- Bar service preparation
- Menu development
- Menu innovation
- POS system operation
- Inventory management
- Health standards
- Client relationship management
- Sales enhancement
- Problem solving
- Team collaboration
Accomplishments
- Updated job knowledge by participating in staff training opportunities
- Explored opportunities to add value to job accomplishments
- Handled a whole restaurant hiring staff and running all duties
- Owned a restaurant in Colombia
Personal Information
Date of Birth: 11/01/89
Languages
English
Full Professional
Portuguese
Professional
Spanish
Native/ Bilingual
Timeline
Bartender
Yingtao
01.2026 - Current
Bartender
Connect Sports Bar
05.2025 - 02.2026
Bartender
Atlantic Grill
02.2025 - 05.2025
Bartender
Monkey Bar
02.2023 - 11.2025
Bartender
ISABELLE’S OSTERIA
06.2022 - 02.2023
Manager
Guzman y Gomez Mexican Food
12.2016 - 04.2019
Head Chef
Guzman y Gomez Mexican Food
09.2015 - 12.2016
Business Diploma -
Imagine Education
Professional at Bussiness Administration -
Politécnico Grancolombiano