Sage Allen
North Richland Hills
Summary
• Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.
• Resourceful Food Service Worker recognized for ability to complete tasks efficiently and with high productivity. Specialize in safe food handling, customer service, and inventory management. Excel in fast-paced environments using strong communication skills, adaptability, and teamwork to ensure seamless operations.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate/Front Desk Receptionist
Cowboys Golf Club
Grapevine
04.2024 - Current
- Stock shelves with merchandise according to company standards.
- Inspect items for purchase for defects before handing them over to customers.
- Operate point-of-sale systems accurately to process payments from customers.
- Track inventory levels throughout the day and restock items as needed.
- Performed cashier duties such as ringing up sales, processing payments, and issuing receipts.
- Promote special offers and discounts to encourage additional purchases.
- Organize displays to attract customers and promote sales.
- Assist with unloading delivery trucks and stocking shelves with new merchandise.
- Maintain a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Greet customers upon entering the store and provide assistance when needed.
- Assist in training new employees on proper use of equipment and safety protocols.
- Create price tags and merchandise signs for new items.
- Monitor sales floor to identify customers in need of assistance and merchandise requiring replenishment.
- Arrange merchandise for display to highlight new styles, attract customers, and enhance sales.
- Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
- Keep calm and appy strong problem-solving and interpersonal skills to resolve conflicts.
- Answer incoming calls, direct them to appropriate personnel and take messages.
- Effectively make announcements to the entire clubhouse during tournaments, golf outings, bachelor party’s, (etc.).
- Maintain proper opening and closing duties.
- Make online and walk-up booking reservations/ cancellations and handle customer inquiries.
Food Service and Drink Maker
Swig n' Sweets
Hurst
02.2024 - 04.2024
- Monitored stock levels of beverages and restocked when needed.
- Cleaned and maintained equipment used in the preparation of drinks.
- Maintained knowledge of current drink recipes and ingredients.
- Mixed ingredients according to standard recipes or customized orders.
- Provided excellent customer service by engaging in friendly conversation with guests.
- Followed proper food handling procedures while mixing drinks.
- Performed opening, closing duties including sanitation tasks before, after shift.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Described drink flavors and taste profiles to customers to help with ordering decisions.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Retail Sales Associate
Painted Tree Marketplace
North Richland Hills
07.2022 - 11.2022
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Stocked shelves with merchandise according to company standards.
- Operated point-of-sale systems accurately to process payments from customers.
- Handled customer complaints in a professional manner.
- Greeted customers upon entering the store and provided assistance.
- Created price tags and merchandise signs for new items.
Food Service Worker
Tropical Smoothie Cafe
Hurst
03.2022 - 06.2022
- Greeted customers upon arrival in the dining area.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Organized take-out orders for customers who requested them.
- Performed variety of duties related to food service.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
Food Service Worker
Namoo Korean Bowl
North Richland Hills
09.2021 - 02.2022
- Greeted customers upon arrival in the dining area.
- Performed opening and closing duties such as setting up workstations with necessary supplies.
- Stocked supplies such as food, dishes, utensils, and cleaning materials.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Delivered food orders promptly and accurately to guests tables.
- Performed variety of duties related to food service.
Education
High School Diploma -
Birdville High School
North Richland Hills05-2023
Skills
- Point of sale operation
- Cash handling
- Customer service
- Product knowledge
- Employee training
- Conflict resolution
- Sales promotion
- Team oriented
- Good with time management
- Positive work attitude
- Sanitation practices
Timeline
Retail Sales Associate/Front Desk Receptionist
Cowboys Golf Club
04.2024 - Current
Food Service and Drink Maker
Swig n' Sweets
02.2024 - 04.2024
Retail Sales Associate
Painted Tree Marketplace
07.2022 - 11.2022
Food Service Worker
Tropical Smoothie Cafe
03.2022 - 06.2022
Food Service Worker
Namoo Korean Bowl
09.2021 - 02.2022
High School Diploma -
Birdville High School