Sage Edwards
Sioux City
Summary
Energetic and dedicated nursing student graduating in May 2026 with a strong foundation in healthcare and customer-focused environments. Experienced in fast-paced, detail-oriented settings, developing skills in organization, problem-solving, and efficient task management. Known for building positive relationships, collaborating effectively with diverse teams, and adapting quickly to new challenges. Highly reliable, attentive to detail, and committed to providing quality care and support in professional settings. Eager to bring enthusiasm, a strong work ethic, and a patient-centered approach to a healthcare team.
Overview
2
2
years of professional experience
Work History
Pharmacy Technician Trainee
HyVee Pharmacy
Sioux City, IA
09.2022 - 07.2024
- Assisted pharmacists in dispensing medications and verifying prescriptions for accuracy.
- Maintained inventory levels by conducting regular stock checks and restocking supplies as needed.
- Operated pharmacy software to manage patient records and process prescription orders efficiently.
- Provided exceptional customer service by addressing inquiries and educating patients on medication usage.
- Trained new team members on operational procedures and best practices for pharmacy tasks.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Assisted pharmacists in managing medication inventory, ensuring adequate stock levels for timely patient service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Enhanced pharmacy efficiency by maintaining a clean and organized work environment, streamlining daily tasks.
- Collected co-payments or full payments from customers.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Completed mandatory training hours, gaining valuable knowledge of pharmaceutical industry practices and procedures.
- Provided exemplary customer service while addressing patient questions or concerns regarding medications or therapy plans, fostering trust in the pharmacy''s services.
- Reviewed and verified customer information and insurance provider information.
- Served as a reliable team member by consistently arriving on time, prepared to contribute and assist in all pharmacy operations as needed.
Education
Associate of Science - Nursing
St. Luke's College
Sioux City, IA05-2026
Skills
- Inventory organization
- Problem-solving skills
- Effective communication skills
- Medication dispensing
- Patient confidentiality
- Pharmacology fundamentals
- Aseptic techniques
- Team collaboration
- HIPAA compliance
- Workflow optimization
- Pharmaceutical calculations
- Customer service
- Attention to detail
- Prioritization and organization
- Relationship building
Timeline
Pharmacy Technician Trainee
HyVee Pharmacy
09.2022 - 07.2024
Associate of Science - Nursing
St. Luke's College