Sage Erwin
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills, coupled with proficient team work. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds. High attention to detail and carefully processing products.
Overview
3
3
years of professional experience
Work History
CAM Technician
ROE Dental Lab
03.2023 - Current
- Organized work to meet demanding production goals.
- Maintained compliance with regulatory standards and safety requirements.
- Quality check products before moving them to their next stage in production.
- Consistently rotate materials in order to maintain work flow.
CNC Operator
Granex Industries
04.2022 - 08.2022
- Maintained tight tolerances with design specifications.
- Moved finished work to correct staging area for disposition.
- Properly loaded and unloaded materials in and out of machines.
- Performed accurate tool changes and offsets.
- Adhered to high level of safety by following company rules and regulations to prevent injuries.
- Supported quality control and inspection processes to promote production of quality products.
Customer Service Associate
Dunkin Dounts
09.2020 - 08.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Solved problems with products and services by providing customers with technical support.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
High School Diploma -
Valley Forge High School
Parma Heights, OH05.2020
No Degree - Welding
Parma Senior High
Parma, OH05.2020
Skills
- Active Listening
- Microsoft Word
- Staff training
- Conflict Mediation
- Quality Control
- Problem-Solving Ability
- Customer Service
- Calm and Professional Under Pressure
Timeline
CAM Technician
ROE Dental Lab
03.2023 - Current
CNC Operator
Granex Industries
04.2022 - 08.2022
Customer Service Associate
Dunkin Dounts
09.2020 - 08.2021
High School Diploma -
Valley Forge High School
No Degree - Welding
Parma Senior High
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