Sage Fritzler
Eagle,CO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Creative individual that uses a keen eye for detail to consistently improve various visual products.
Overview
3
3
years of professional experience
Work History
Ski Rental Technician
Charter Sports
11.2021 - Current
- Resolved customer disputes to maintain positive relationships and increase customer base.
- Accommodated last minute requests to address needs of guests, achieving top guest satisfaction and repeat business.
- Executed sales and marketing initiatives to increase revenue for company.
- Implemented rental asset processes and cleanliness standards.
- Responsible for handling money and making deposits accurately.
Front Desk Receptionist
Spa Anjali Westin Riverfront Resort
06.2023 - 11.2023
- Operated a multi-line telephone system to answer and direct high volume of calls.
- Maintained and organized a clean front office area to create professional and welcoming environment for visitors and employees.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Trained new team members on company procedures, customer service and issue resolution.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
Cashier
Smiling Moose Deli
06.2022 - 10.2022
- Operated cash register for cash, credit card, and voucher transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise as need.
Hostess
The Club At Cordillera
05.2021 - 08.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners and bussers with keeping dining area ready for every guest.
- Executed high levels of customer service to maintain the fine dining experience.
Education
High School Diploma -
Eagle Valley High School
Gypsum, CO05.2023
Skills
- Customer Care
- Cash Register Operations
- High-Volume Environments
- Resolving Complaints
- Store Merchandising
- Guest inquiries
- Digital Design
- Drawing and Painting
Timeline
Front Desk Receptionist
Spa Anjali Westin Riverfront Resort
06.2023 - 11.2023
Cashier
Smiling Moose Deli
06.2022 - 10.2022
Ski Rental Technician
Charter Sports
11.2021 - Current
Hostess
The Club At Cordillera
05.2021 - 08.2021
High School Diploma -
Eagle Valley High School
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