Sage Ikehara-Ragasa
Kapaa
Summary
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Server
Koa Kea
04.2022 - 10.2025
- Delivered exceptional customer service, ensuring positive dining experiences.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service protocols, and operational best practices.
- Resolved customer complaints swiftly, enhancing guest satisfaction and loyalty.
- Served food and beverages promptly with focused attention to customer needs.
Fumigator
Aloha Termite Pest Fumigation
05.2021 - 04.2022
- Setting up job site for fumigation;
- Lift, carry and roll up equipment to place around structure;
- Assist covering an uncovering with fumigation tarps;
- Seal fumigation tarps with pins;
- Cleaning job site after work is performed;
- Clean and maintain work vehicles and equipment;
- Other duties as assigned by supervisor or crew leader.
- Applied advanced fumigation techniques to eliminate termites and prevent future occurrences.
Waiter/ Cashier
Waipouli Deli & Restaurant
12.2018 - 05.2021
- Greeting customers once they are seated and presented with menus;
- Answering question about food and beverages for locals and visitors;
- Taking and delivering food & beverage orders;
- Prepare plates for presentation prior to delivery;
- Accepting payment transactions for credit card and cash;
- Clean tables and break down dishes upon guest departure;
- Other duties as assigned by owner.
Education
High School Diploma -
Kapa'a High School
Kapaa, HI05-2020
Skills
- The ability to work well with others while pursuing a common goal
- Flexibility to work any shift
- Positive attitude
- Organized and Professional
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Dependable and reliable
Timeline
Server
Koa Kea
04.2022 - 10.2025
Fumigator
Aloha Termite Pest Fumigation
05.2021 - 04.2022
Waiter/ Cashier
Waipouli Deli & Restaurant
12.2018 - 05.2021
High School Diploma -
Kapa'a High School